LiveAgent review
April 15, 2020
LiveAgent review
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with LiveAgent
As a Customer Success representative for an international company, LiveAgent makes our communication easier and trackable, even if the different departments are not located in the same country. I highly recommend this help desk solution. We cover online communications with our customers.
- Ticketing system is easy
- Easy to set different departments
- Easy to integrate with other platforms
- Chat notifications could be bigger
- Quick way to communicate and get the things done easier, so return is quick too
Easy to incorporate with other platforms