Lucidchart is a powerful visualizer and easy to learn
September 05, 2019

Lucidchart is a powerful visualizer and easy to learn

Stephen Kirschenmann | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Lucidchart

We use Lucidchart to map out and organize our business processes. The majority of the processes that we use Lucidchart for are to map out are our integrations between various business platforms. Some examples include the integration between our purchasing platform and our ERP, as well as our Point Of Sale system with our ERP. Finance & IT are the two departments that use the software.
  • It's easy to learn. I got started with no training.
  • It's easy to share/collaborate on files/documents.
  • They have a large variety of shapes and default templates to help you get started.
  • It is extremely difficult to export the files in a way that's easy to print on standard A4/ 8.5x11 printer paper.
  • The ability to visualize and explain the complexity of a process that was completely inefficient helped us save thousands of dollars by simply rebuilding the entire process from the ground up.
I did not evaluate Lucidchart against any other options. It was purchased based on recommendation and demo from a business partner.
N/A because I have not had a need to contact Lucidchart's support yet.

Do you think Lucidchart delivers good value for the price?

Yes

Are you happy with Lucidchart's feature set?

Yes

Did Lucidchart live up to sales and marketing promises?

Yes

Did implementation of Lucidchart go as expected?

Yes

Would you buy Lucidchart again?

Yes

For my company, Lucidchart is well suited for visualizing complex workflows and/or business process. Simple or complex org charts are much easier to make in Lucidchart than in Powerpoint.
I haven't tried it, but I don't think this would be a good replacement for presentation software, such as PPT or Prezi.