Overall Satisfaction with Lucidchart
Lucidchart is a tool currently used by most staff in our department. We use it for design concept development, process workflow documentation, and development of initial marketing graphics. Having access to Lucidchart has eliminated our need to support Visio across both Microsoft and Apple platforms and makes collaboration and sharing super easy across our organization.
- Lucidchart mimics all of the features of Visio that we need.
- Lucidchart makes collaboration on the development of charts super easy.
- Lucidchart helps us keep all of our charts in one on-line location where everyone can access them from anywhere.
- I can't think of any particular cons to using Lucidchart.
- Lucidchart has positively impacted our team because of the ease of access to the tool. Anyone can get to the tool from anywhere and on any computer.
- Lucidchart has positively impacted our team because all graphics are stored in a central location, no searching hard drives for "that one picture we used a year ago."
Usability is great and very similar to Visio. Some tasks are difficult to figure out how to do naturally, but the help system usually gets you to where you need to be quickly.
I have never needed to contact Lucidchart support, which in and of itself is awesome. The online help documents seem to always give me what I need.
Visio is my reference tool. I have used Visio for years and it was my default when joining my new company. We decided to try out Lucidchart because of the Software as a Service (SaaS) model that would allow our entire team to access the tool on any computer from anywhere. This has solved the software distribution issue, especially for a team that has some people using Microsoft platforms and others using Apple platforms.
Lucidchart has been an amazing tool for our team to collaborate on system design, team workflows, and early marketing graphics. It has solved the problem of having to manage a Visio software distribution process across Windows and Apple devices and lets us store our graphics all in one place (in the cloud) where everyone has access.