Lucidchart has been so useful during the pandemic
September 19, 2022

Lucidchart has been so useful during the pandemic

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Lucidchart

I never received any training in Lucidchart, but it was so simple to pick up. All of the controls and shortcuts were intuitive and the side panel with the tips and tricks was also very helpful.
My organization has very many different business processes and each process is somewhat complex. With all of these complex processes, it's very easy to use Lucidchart to diagram out all of these processes and connect them by creating a flowchart. Also since our organization is global, being able to collaborate on Lucidchart helps us visualize processes together without worrying about miscommunication.

Pros

  • Providing free templates for users
  • Connecting shapes to other shapes and being able to align them with an onscreen ruler

Cons

  • I think the homepage when you log into Lucidchart is not very intuitive. I recommend that it has the same format as SharePoint where you can list all files out and group them into folders.
  • improved productivity
  • improved performance
The Lucidchart integration into Microsoft was very useful for me because I use Lucidchart to create timelines and present data to my organization and having it directly integrate into MS PowerPoint saved me time.
never contacted support for this product

Do you think Lucid Visual Collaboration Suite delivers good value for the price?

Not sure

Are you happy with Lucid Visual Collaboration Suite's feature set?

No

Did Lucid Visual Collaboration Suite live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Lucid Visual Collaboration Suite go as expected?

I wasn't involved with the implementation phase

Would you buy Lucid Visual Collaboration Suite again?

Yes

Lucidchart is wasy better than Microsoft Visio. Super low learning curve compared to Visio.
My previous company used Microsoft Vizio to create flowcharts for our different processes. I hated learning how to use it and it wasn't very intuitive. Lucidchart has tips and best practices on the side of the screen which has been very useful. When I first joined my current company, I wasn't shown how to use Lucidchart, but it was really easy and simple to pick up.

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