Why even bother with Visio, draw.io, or Miro???
February 21, 2023

Why even bother with Visio, draw.io, or Miro???

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Lucidchart

For Miro, I had to spend a lot of time watching videos to figure out how to use the tool. For Lucidchart, I haven't ever looked at a single help article or video. It was that intuitive.
I use Lucidchart for people, processes, and technology. People--for org charts. Processes--for building workstream process flow diagrams and software process flow diagrams. Technology--data platform architecture diagrams.


  • Azure network diagrams
  • Azure data platform architecture diagrams
  • Workflow diagrams
  • Org charts


  • Many of the Azure services have representative icons in Lucidchart, but sometimes I find that there are Azure services that have no corresponding icon.
  • Productivity increased because of collaboration capabilities
  • Improved customer satisfaction (our customer) because of the professional look of the diagrams
Every day I am interacting Microsoft Azure and Lucidchart's integration is very helpful. (But, I would like to see an even tighter integration with Azure from the perspective of icons available to match every Azure service.)
I have never had to use Lucidchart support.

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To be frank, the other products are lame compared to Lucidchart.
If you are a solution architect (software, data, network, any of the above or more), then Lucidchart is fantastic. It's far better than Visio because of its collaboration capabilities and the ability to constantly keep updated.
If you are a business analyst, then Lucidchart is also a fanastic choice. I have found that its expanding canvas makes it so easy to fully draw out process flows.


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