Simple, effective, and reliable.
December 04, 2020

Simple, effective, and reliable.

Greg Williams | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Lucidspark

Lucidspark has been a valuable tool for not just brainstorming, but helping us to design and strategize solutions quickly and with better communication. I've used Lucidspark to map out training requests and the visuals and ability for cross-functional collaboration make it easy for me to clarify where the questions are and prioritize best next steps to take for building a learning solution that meets business objectives. The tool is simple, easy to learn and use, and makes you look like a wizard even if you don't feel very magical.
  • Group collaboration online without the tool getting in the way of ideas.
  • Visualize ideas and solutions rapidly, just like a white board.
  • Simple shapes and easy-to-use tools. It is not intimidating.
  • Though our company has a free trail access, it isn't always clear how permissions work. I think a few tweaks to the UI could easily solve that when setting the status of a board.
  • I've not measured the ROI per se, but action mapping in Lucidspark has made my stakeholder sessions SO much more effective.
Simple to figure out and use, only suggestion is permissions settings.
I've not utilized the integrations yet.
I've had no problems or glitches in Lucidspark and trust it as a reliable tool in my toolbox. It has helped me collaborate with others in the age of COVID with remarkable agility.
I've not reached out to support, but the customer success team member assigned to our account has been extremely responsive.

Do you think Lucid Visual Collaboration Suite delivers good value for the price?

Not sure

Are you happy with Lucid Visual Collaboration Suite's feature set?

Yes

Did Lucid Visual Collaboration Suite live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Lucid Visual Collaboration Suite go as expected?

I wasn't involved with the implementation phase

Would you buy Lucid Visual Collaboration Suite again?

Yes

  • MURAL (formerly Mural.ly)
I used MURAL in my past company. Lucidspark offers everything I loved Mural for.
Great for planning a design sprint or converging on a problem, doing a root-cause analysis individually or as a team, and mind mapping.