The Opinion of a UX Design Project manager
December 20, 2020

The Opinion of a UX Design Project manager

Boz Sears | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Lucidspark

My team uses Lucidspark to help us in a few ways. We have used it to plot and analyze the flow of websites. During user interviews we will use the website to conduct card sorting activities using post it notes. We also used the post it notes feature to conduct analysis of our research.

Pros

  • Quick collaboration with a remote team.
  • Ability to quickly design flow charts.
  • Easy to learn.

Cons

  • Wish there was a way to have people view and edit our workspaces without creating an account. Or give them a guest account when we conduct tests with our customers.
  • Time saving during meetings.
  • Helps with productive brain storming.
  • Helps give everyone a voice for a remote team.
  • Helps us get better data from customer research and quickly analyze results.
Very solid interface, minimal, yet intuitive enough to find everything, and robust enough to have all the features we really want.
We never took advantage of integrations but now I will look more into that as we use Slack for our team's communications.
It works great when working with a team, especially a remote team. I wish there was a way to allow users to create a guest account to allow people outside of the team to take a quick look or add some input with out creating an account. Especially for my line of work where we often are talking to customers outside of the company who wouldn't use this product in their day to day life and are suspicious of signing up for random websites.
Never contacted support so I have no opinion of it.

Do you think Lucid Visual Collaboration Suite delivers good value for the price?

Yes

Are you happy with Lucid Visual Collaboration Suite's feature set?

Yes

Did Lucid Visual Collaboration Suite live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Lucid Visual Collaboration Suite go as expected?

Yes

Would you buy Lucid Visual Collaboration Suite again?

Yes

Compared to Lucidspark Miro feels more limited. I never used a paid account for them but it was hard to delete and movement across the screen felt restrictive.
It works great for brainstorming and planning sessions with a remote team. It could also be useful for classroom settings as even with a free account you have a lot of resources you can use compared to competitors.

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