M-files Review
Torrie Plata | TrustRadius Reviewer
August 27, 2018

M-files Review

Score 5 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with M-Files

We use M-Files for our U.S. HR department. While we are a global company, we have not rolled this out outside of the U.S. so it is not used across the whole organization at this time. It addresses elimination of paper files and having everything stored electronically.
  • Electronically located on users' desktop and users can drag and drop documents quickly and easily.
  • We were manually filing papers, so this has been a nice tool to have.
  • Once our system was set up, it has been user friendly.
  • Main menu not as intuitive.
  • Client set up was not as easy and streamlined.
  • More efficient way of storing files
  • Electronic ease for our administrators
I was not part of the RFP selection process.
Would be well suited for a smaller sized company with fewer complexities.
The initial client set up interaction with the users was confusing.
We had some disconnects with statement of work and pricing.

M‑Files Feature Ratings

Content capture & imaging
8
File sync, storage & archiving
8
Document management
5
Records management
6
Content search & retrieval
6
Enterprise content collaboration
4
Security, risk management & information governance
6
Contract lifecycle management
6
Automated workflows
6
Artificial intelligence
7