Great Product, Great Team!
May 03, 2022

Great Product, Great Team!

MK Fisher | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with M‑Files

We use it to address compliance and workflow issues.
  • They have a high level of customer service
  • The sales/pilot team was truly a pleasure to work with
  • The workflow tool is extremely user friendly
  • workflow visibility
  • API integrations to other applications is lacking

Do you think M‑Files delivers good value for the price?


Are you happy with M‑Files's feature set?


Did M‑Files live up to sales and marketing promises?


Did implementation of M‑Files go as expected?

I wasn't involved with the implementation phase

Would you buy M‑Files again?


  • We are still working through implementation but we know this will help with our compliance
  • Oracle
  • SP
Sharepoint is a nice integration and is working well out of the box. Oracle on the other hand we are not doing this at this point. It is custom code and the ROI wasn't positive for us to do so. I'd like to see more out-of-the-box integrations.
M-Files is a wonderful enterprise document management tool. The only area where I see it lacking is visibility into the workflow; i.e. a visual of what step/person a certain task is with. Secondly, most of the integrations to do document federation is custom code. I'd like to see them have more out-of-the-box functionality to plugin with other major systems such as Oracle.

Evaluating M‑Files and Competitors

Yes - Docusphere and DocVue
  • Price
  • Product Features
  • Product Usability
The price was competitive with the other products we evaluated though it wasn't the cheapest. The ability to create workflows, have specific metadata, security and version control were all reasons we went with M-Files.