Best customer experience I had in a long time
May 08, 2023

Best customer experience I had in a long time

Louis Corneloup | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with MailerLite

I'm using Mailerlite for my project, Dupple (https://dupple.com), and we manage newsletters so we needed a good and cheap solution for this. They have several features I really like such as the ability to segment my users based on some criterias I chose. Another nice "feature" is the fact that they are super cheap compared to their competitors

Pros

  • Customer Service
  • Features
  • Documentation

Cons

  • Some parts of the documentation are outdated or not clear
  • Gain of time

Do you think MailerLite delivers good value for the price?

Yes

Are you happy with MailerLite's feature set?

Yes

Did MailerLite live up to sales and marketing promises?

Yes

Did implementation of MailerLite go as expected?

Yes

Would you buy MailerLite again?

Yes

I'm using Mailerlite for my project, Dupple (https://dupple.com) and I was having troubles using Mailerlite's API. After 2 days working on this, I decided to reach out to their customer service.Though I'm still a free account user, they reviewed my code and were super helpful to help me make things work.This is the first time I have such a great experience and I will definitely get the paid version at the end of the trial.

MailerLite Feature Ratings

Email & Online Marketing
9.8
WYSIWYG email editor
8
Dynamic content
10
Ability to test dynamic content
10
Landing pages
10
A/B testing
10
Mobile optimization
10
Email deliverability reporting
10
List management
10
Triggered drip sequences
10
Reporting & Analytics
8.0
Standard reports
8
Pre-Send Testing
10.0
Email Previews
10

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