User-Friendly Software
January 22, 2024

User-Friendly Software

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ManageEngine OpManager

One of the biggest issues that we face as an IT department is being ahead of outage issues before a site, or department is impacted. ManageEngine OpManager is used to monitor all of our core infrastructure and provides near real-time alerting for any issues that arise, providing us with peace of mind and enabling our staff to continue to be productive.
  • High visibility of the devices
  • Text message alerting integration
  • SSO capability
  • Monitoring services
  • US-based support would be appreciated
  • I don't like the fact that is Java-based due to security concerns
  • Tedious service-pack upgrades
  • Out-dated device templates
  • Increased awareness of potential issues
  • Incident response time
  • Reduce downtime

Do you think ManageEngine OpManager delivers good value for the price?

Yes

Are you happy with ManageEngine OpManager's feature set?

Yes

Did ManageEngine OpManager live up to sales and marketing promises?

Yes

Did implementation of ManageEngine OpManager go as expected?

Yes

Would you buy ManageEngine OpManager again?

Yes

ManageEngine OpManager is a winner in device monitoring. It is especially helpful with the message alerting if one of our network devices or servers goes offline.

The performance monitoring is also a useful feature.

ManageEngine OpManager Feature Ratings

Automated network device discovery
10
Network monitoring
10
Baseline threshold calculation
10
Alerts
10
Network capacity planning
Not Rated
Packet capture analysis
Not Rated
Network mapping
Not Rated
Customizable reports
Not Rated
Wireless infrastructure monitoring
10
Hardware health monitoring
10