Efficient Monitoring Quick Resolution
January 10, 2024

Efficient Monitoring Quick Resolution

Nisar Shaikh | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ManageEngine OpManager

In our organization, we utilize ManageEngine OpManager for
various purposes. Internally, we employ it to monitor our critical
infrastructure services. Additionally, as an IT company, we deploy this
solution for our global clients. The primary business problems addressed by
OpManager are network infrastructure monitoring and prompt issue
identification.

OpManager plays a crucial role in reducing costs associated
with underutilized resources. It provides visibility into our overall resource
utilization, helping us identify and free up unnecessary resources. This
knowledge enables us to deploy additional workloads efficiently, reducing the
Total Cost of Ownership (TCO).

The product serves a range of use cases, including
comprehensive end-to-end monitoring of critical services in our infrastructure,
streamlining IT operations, and simplifying IT infrastructure management.
Overall, OpManager delivers substantial benefits by enhancing visibility,
optimizing resource utilization, and contributing to cost savings.
  • Easily integrate with existing solutions
  • Self learning of application behavior and adjust monitoring parameters
  • Integration with specific third-party applications and systems may be limited
  • Reporting and data analysis capabilities may be less robust and required by some businesses
  • Customization options may be limited and not easily customizable to meet specific business requirements
  • Overall cost
  • Strong customer focus
ManageEngine stands out effectively when compared to
ControlUp monitoring solutions, mainly due to distinct architectural
differences. One key advantage is its versatile deployment options, including
SaaS, PaaS, and IaaS models. This flexibility makes it a superior choice for
customers seeking global post-sales and deployment assistance support.



The widespread availability of support services worldwide
enhances its appeal to customers needing reliable after-sales support.
Additionally, ManageEngine's streamlined deployment process sets it apart,
requiring minimal effort and time compared to ControlUp. This efficiency in
deployment adds to its competitiveness, making it an attractive option for
organizations looking for swift and effective implementation.

Do you think ManageEngine OpManager delivers good value for the price?

Yes

Are you happy with ManageEngine OpManager's feature set?

Yes

Did ManageEngine OpManager live up to sales and marketing promises?

Yes

Did implementation of ManageEngine OpManager go as expected?

Yes

Would you buy ManageEngine OpManager again?

Yes

SolarWinds Dameware Remote Everywhere (DRE), ManageEngine Endpoint Central
The unified monitoring, easy integration, and alert notification management, the ability to monitor and manage various IT infrastructure components in one product. This makes it a popular choice for many organisations looking to streamline their IT operations and simplify the management of their IT infrastructure. Integration with specific third-party applications and systems may be limited. Reporting and data analysis capabilities may be less robust and required by some businesses. Customization options may be limited and not easily customizable to meet specific business requirements.

ManageEngine OpManager Feature Ratings

Automated network device discovery
9
Network monitoring
9
Baseline threshold calculation
8
Alerts
9
Network capacity planning
9
Packet capture analysis
8
Network mapping
9
Customizable reports
9
Wireless infrastructure monitoring
9
Hardware health monitoring
9