ManageEngine OpManager The Essentials.
August 27, 2024

ManageEngine OpManager The Essentials.

Magdi Hanna | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ManageEngine OpManager

Servers, Switches and Workstations monitoring. Real time view of devices status. Reporting and capacity alerts.

Pros

  • Notification of devices offline.
  • Monitoring HD free diskspace threshold.
  • Real time alerts.

Cons

  • Simplify policy configuration
  • Refresh dashboard look
  • Proactive monitoring of all devices, it allows for quick response to issues as they occur.
  • HD diskspace monitoring, allow control of threshold limits, thus, ample opportunity to plan and react before an issue occurs.
I have been a user for 19+ yrs. and always relying on ManageEngine OpManager as a great monitoring tool.
I only use ManageEngine OpManager

Do you think ManageEngine OpManager delivers good value for the price?

Yes

Are you happy with ManageEngine OpManager's feature set?

Yes

Did ManageEngine OpManager live up to sales and marketing promises?

Yes

Did implementation of ManageEngine OpManager go as expected?

Yes

Would you buy ManageEngine OpManager again?

Yes

Real time monitoring of IT devices, threshold management, alerts of down and offline devices.

ManageEngine OpManager Feature Ratings

Network Performance Monitoring
10.0
Automated network device discovery
10
Network monitoring
10
Baseline threshold calculation
10
Alerts
10
Packet capture analysis
10
Customizable reports
10
Hardware health monitoring
10

Evaluating ManageEngine OpManager and Competitors

  • Scalability
  • Ease of Use
Esse of us, simplicity yet value in what it provides.
None! keep the same.

ManageEngine OpManager Support

Support has always been there for us whenever is needed, quick response time and proactive engagement and alerting of issues, patches, upgrades, etc.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
Every time we call, they truly provide exceptional support.

Comments

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