The Most Powerful Marketing Automation Software
May 02, 2017

The Most Powerful Marketing Automation Software

Josh Haynam | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Standard

Modules Used

  • Marketo Lead Management

Overall Satisfaction with Marketo

We use Marketo both as a developer and an end user. The main use case is through automation campaigns that target leads based on input data from third party applications. For example, setting up different sequences to go out to different buyer personas based on their interest level. We also use Marketo landing pages, lists, and lead scores to segment our database.
  • Automation that goes deep into lead personas
  • Handling lead scores
  • Segmentation based on a ton of input data
  • Organization, and ease of use
  • API integrations can be clunky
  • Support can be slow
  • Lead Management
  • Prospecting / New Business
Mainly to segment leads that come in and drive sales. Marketo does an excellent job of letting us use the data that is attached to each lead and send out personalized follow-ups to each person. This allows us to effectively communicate in a way that feels individualized for each new lead that comes in.
I personally see a big three if you're going for enterprise-level marketing automation. There is Eloqua from Oracle, Marketo, and Pardot from Salesforce. In terms of how they stack up, this is how I see it. Eloqua is too old and has not been updated fast enough to be effective, although it does have a powerful feature set. Pardot is very easy to use, but lacks a full feature set. Marketo is right in the middle, it does have all the features you need, and it's somewhat easy to use, but does have a learning curve.
If you are well-versed in marketing automation and how it can be used to increase sales, Marketo is an excellent fit because they have all the features you'll need to implement marketing automation to its full extent. If you're just getting started with marketing automation or don't have the right data collection methods in place, don't use Marketo because it's not worth the effort.

Adobe Marketo Engage Feature Ratings

WYSIWYG email editor
8
Dynamic content
10
Ability to test dynamic content
8
Landing pages
7
A/B testing
10
Mobile optimization
7
Email deliverability reporting
10
List management
10
Triggered drip sequences
10
Lead nurturing automation
10
Lead scoring and grading
9
Data quality management
8
Automated sales alerts and tasks
9
Calendaring
10
Event/webinar marketing
7
Social sharing and campaigns
7
Social profile integration
7
Dashboards
10
Standard reports
8
Custom reports
8
API
7
Role-based workflow & approvals
10
Customizability
10
Integration with Salesforce.com
10
Integration with Microsoft Dynamics CRM
7
Integration with SugarCRM
8