TrustRadius
https://media.trustradius.com/product-logos/rr/X3/15OG845TMIQ2.PNGA flexible, scalable and powerful tool for our marketing teamWe are using Eloqua for the marketing team. It is used to orchestrate marketing campaigns, send email communications to our subscribers and existing customers, create landing pages for digital marketing campaigns, capture lead information and pass it on to Salesforce, and ensure our data is consistent and clean. Eloqua helps us to go to market much faster, automate communications with prospects and customers while staying personal and making sure the content we send is relevant to them.,Campaign orchestration - of all the tools I've used it has by far the best combination of ability to create campaigns fast while making them as sophisticated as you want Reporting - the new Insight tool allows you to be very granular and get to any level of data needed to make smart decisions CRM integration - it is very robust and customizable so it is easy to troubleshoot and change as the business changes,The reporting tool, Insight, is a powerful feature, but it is relatively new and having more documentation on it would be helpful. Email and landing page editor are very easy to use, but it would be great to have some pre-designed email and landing page templates to start with, including an image gallery. Would also like to see more flexibility in adding custom code to non-html pages (built with designer) - for example, the ability to convert the page to HTML after it's built and make changes in the code as needed. The connection between contacts and companies is currently based on account/contact relationships in Salesforce - it would be great to see it mature to something more independent. For example, I'd love to have companies created and linked to contacts that are not yet in Salesforce, it will help with our ABM campaigns Eloqua Engage for Outlook is a better tool for BDRs than for account executives that manage deals with multiple stakeholders and often communicate in multiple threads.,10,10,Time savings - I measured, and it takes on average 3 times less to create a multi-step drip campaign in Eloqua than it does with a different vendor we used previously The amount of campaigns we can run at the same time has increased by over 1000% compared to prior to Eloqua, and that in turns results in increased brand awareness and website traffice,Not a member of any user groups,Marketo, Act-On Software and HubSpot,10,000 to 25,000,B2BMy review of Oracle EloquaCurrently we're using Eloqua on the homeowner side of the house, but we're in the midst of an implementation to bring our demand gen (contractor side) team onto our instance. The next implementation planned is with Salesforce, which will bring our sales team and account management teams into the mix as well. Our challenges are around finding the best ways to communicate with our homeowners to deliver the best possible experience during their home improvement project, which is an inherently stressful and potentially expensive process. Understanding how they want to be communicated with, what type of content is most relevant, and also educating them ahead of any interaction with a contractor are all key goals for our team in 2019. Additionally, we want to better understand the power of SMS through Eloqua as we move more and more towards a mobile first model.,WYSZIWYG editor makes things easy for folks new to marketing as well as HTML/. I feel like I've been able to wrap my hands around this tool pretty quickly, and I have only been using the system for 10 months. Forms are an incredibly powerful tool that can be used in a myriad of ways to help support your team goals. We use them to trigger SMS campaigns for feedback from our homeowners, and we also use them on landing pages to survey our contacts as well. The improved program canvas and the ability to communicate between CDO records and contact records is great. We're able to store useful information on the CDO record without weighing down the contact record with information that isn't vital,Improve the testing of emails with links or buttons. You cannot currently test an email with a unique link or button to make sure the field merge, javascript, or custom code works properly. The delay in updating the CDO with SMS inbound responses has created some challenges for our team. We want to use multi-step forms for soliciting feedback, but the 15 mins delay creates a fragmented user experience and we've had to find workarounds that are not ideal.,9,9,Currently we're seeing ROI on one of our product offerings, and we were able to improve and monitor this new product until it was successful by using Insights reporting daily.,Austin Oracle Users Group,1 to 5 million,BothNew Eloqua User ReviewAreas/departments are currently migrating their information communication (e.g. newsletters, news/events promotion) off of other third party solutions. Eloqua was chosen to help centralize all newsletters in order to easily manage CASL requests.,Working with a centralized database allows control over who can access what contacts. By adding tracking code to your web site, you can easily send targeted messages to specific web site visitors.,The system is not intuitive, however, that's to be expected when working with a enterprise level tool vs. a consumer product. Help documentation/videos were not really helpful, but recently these are being updated to address some of the confusion experienced by new users.,7,Using the newly created templates, our Alumni area has seen an increase in open rates.,Not a member of any user groups,25,000 to 100,000,B2CEloquaingWe use it as a passthrough and for nurture. Eloqua helps us automate our marketing tactics across the omni channel,Email LP Behavioral interest,Account view Access to data: Eloqua Insight breaks if you are trying to report on data, especially CDO data, with too many records. It is also very finicky when trying to leverage Insights with web visitor metrics, and frequently produces errors seemingly erratically as reprompting the same report with the same criteria will be successful. The latest Insight engine release is much better, but it came at the cost of some beloved features of the old/original Insight reporting.,9,10,Unsure due to missing attribution puzzle piece,San Francisco Oracle Service Cloud User Group,Marketo,More than 5 million,B2BThe truth about Oracle EloquaEloqua is being used across the company, and we use it to support marketing activities across departments for activation and nurturing purposes. We are also using the intelligence within Eloqua to score, segment, and automate the engagement process with online and offline contacts we want to market to.,Enterprise grade solution built for big companies who need a robust Marketing Automation Solution Excellent customer service that is able to solve complex issues with the clients and work with them to customize tools Global support community of users and experts who beginners can approach for questions and bring up to speed on Available tools and resources to self-direct and self-educate before going for a P2P consultation,You need to be Eloqua certified in order to use their tools it's that complex Minimal customization for SMB if they have tailored needs. Big clients get all the attention Eloqua is built for enterprises, not so much for SMBs; I wish their tools could fit a broader spectrum of audiences and not just to the big guys,8,10,Better engagement with warm contacts via more email touch points Dynamic content to provide the right message to the right people at the right time Lead flow tracking to show what opportunities were won from our Eloqua engagements,Not a member of any user groups,Marketo and HubSpot,More than 5 million,B2BThere is always more to discover in EloquaOur business unit is a part of bigger Eloqua customer. We've used Eloqua to inform and engage our existing customers as well as prospects. Eloqua allows us to make sure that our contacts receive relevant information and to monitor usage of it. We've also used Eloqua to track our user's behavior on our web site and adjust information materials to their needs.,Easy and fast creation of campaigns. The drag and drop editor is very user-friendly. Website visit tracking is a great tool to spot the contacts that are really interested in our products. Personalization is easy and straightforward if the data quality is sufficient.,Reporting on a few key metrics of campaigns could have been more intuitive and straightforward, however, I assume it also might be lack of my knowledge.,9,9,The impact is as good or bad as content and the ideas behind marketing campaigns are. Therefore, I do not think successes, or lack of them, can be attributed to the capabilities of product - it is rather the message that matters.,Not a member of any user groups,10,000 to 25,000,B2BMehRight now Eloqua is being used by one department to fulfill a subset of email campaigns. Given the current challenges in our implementation it's difficult to say with certainty to what extent it is addressing business problems,Eloqua's canvas interface makes it easy in theory to stand up new campaigns quickly for no technical users.,The email as a primary key issue if a massive headache There are extremely narrow limitations on how complex criteria from custom data can be Eloqua's near inability to handle try concept of a customer having multiple email addresses makes it nearly unusable in some areas.,5,8,Our implementation challenges have not yet yielded large scale benefits,Not a member of any user groups,250,000 to 1 million,B2CExperience Eloqua!We use Eloqua to support direct messaging for the revenue administration. It is used within the Contact Centre and by the Communication team. We were very low on engagement with customers as the bulk of our messages was through public notices put on either on newspapers or through advertisements on TV. Our messages lacked a personal touch and were generic which means there was little response when there was action required from the customer.,Direct messaging to customers; no more general messages to platforms that customers don't interact on Message allows immediate action from the customer as it may include hyperlinks The message is personalized whereby you can indicate the specific customer's name and issue,Campaign reports need a little more detail,9,9,We ran a campaign that generated US$ 0.5 million in terms of revenue. So impact is great!,Not a member of any user groups,,250,000 to 1 million,B2CEloqua userWe are using for global email marketing. But we are facing the some performance problems and managing some on usage.,It's very user friendly It's a good tool for marketers -- they don't need technical expertise to use it.,integration - The lack of API. They don't offer native integration. data model - We don't have any parallel operation for push or pull outside of Eloqua. Everything is in a queue. lead scoring for specific set of people - We have the feature. It's a good feature. The problem is that by default whatever you do impacts all records. You can't update scoring for a certain segment of records. We have made some Enhancement requests, still there is no update on that. it takes a long time,7,8,Because of a bug, sales went down for a certain campaign. Because of the performance problem, it's hard for marketers to create their campaigns and access the data. It's also slow to respond -- sending the emails take a longer time.,Atlanta Oracle Applications Users Group,,More than 5 million,B2BYou asked, I told youEloqua is our digital platform for email campaigns for all Lines of Sight across the globe for Aviation, Marine, and Fuel.,Automated functionality - once designed, tested, and launched little time is needed to babysit the process. Sit back and watch it do its stuff Insights & Analytics - gives the details of the success of your campaign and gives you inspiration to improve where needed in future campaigns Continually working to design increased user ability with templates and designers,Need more Tools in the Toolbox versus having to search for functions, i.e. Create a Picklist. One stop shopping while you build a campaign More visibility on Education & Training - smaller webinars to explain enhancements or FAQ's instead of waiting for account reps. I find certain functions in Toolbox are hard to implement with Text functions. Not sure if that's Eloqua or our own system. Text items don't always work to well and have to redo over and over.,8,8,I'm not the decision maker however we have been a long-time customer of Oracle so I would say the business objectives are being met,Not a member of any user groups,Mailchimp,Not available,B2BEloqua is a powerful tool.Eloqua is used by our studio marketing team to execute on all email campaigns across the many business units within the company.,Emails are easy to build & we build mass amounts of emails a day. Has pretty capable program building capabilities -- ours tend to be complex, like our contact washing machine. Forms-- we have lots of processing steps, and it's easy to send the data to the right places.,Currently, their emails won't scroll since the last update, it keeps jumping you to the top.... A/B testing functionality is not on the simple canvas -- we need separate forms on our canvases for reporting, so the functionality that they do have is not possible for us. Insight just needs to be better.,9,8,Email marketing is our biggest driver of MQLs.,DC Metropolitan Area Oracle Applications Users Group,,1 to 5 million,B2BMigrating to Eloqua from Marketo was the right choiceWe are using Eloqua to implement Demand Generation campaigns and nurture existing customer relationships, as well as to collect new business. We have Eloqua integrated with our Microsoft Dynamics instance, as well as with eight WordPress websites.,Campaign design. Segmentation. Integration with Microsoft Dynamics. Landing Page design.,A more modern landing page design. Usability of forms within WordPress.,10,10,Too early to tell.,Not a member of any user groups,Marketo and HubSpot,25,000 to 100,000,B2BEloqua ReviewWe use Eloqua on the marketing team to upload leads and nurture them through the funnel. We also have integration with Salesforce for our sales and business development teams.,Database segmentation is streamlined and easy to understand. Lead scoring and setup is helpful across multiple teams (marketing and sales) and able to segment into different business units/target audiences. Automation for our sales team provides real-time followup.,The look and feel could be improved. I've used HubSpot in the past and it was more user-friendly with colors, inviting messaging, etc. More in-app instructions would be helpful. If I am a new user, I would appreciate tutorials or instructions in-app. More timely help. Without designated support, if issues are pressing I would appreciate quicker followup.,8,8,Greater lead automation. Leads are passed along in a timely manner to our sales team for quicker follow-up!,Not a member of any user groups,HubSpot,1 to 5 million,B2BEnables great marketingWe use it to track all of our customer and prospect interactions and their journey,Scores lead Tracks all activities Great interfaces with others,The ability to personalize emails,9,9,Because of a lack of interface between eloqua and Siebel it is impossible to fully measure ROI,Not a member of any user groups,Marketo,1 to 5 million,B2BEloqua reviewWe are using Eloqua for marketing email campaigns -- across the globe, UK, US, India, Australia, etc.,It performs well / is fast when we're pulling a maximum of 1 million CDOs -- if we exceed that, it can be slow.,We do see some performance gaps, we are looking for faster performance while retrieving the data from CDOs. Because of the performance, the auto-sync jobs are failing sometimes.,7,Not a member of any user groupsNew to EloquaWe are currently implementing Oracle Eloqua. We intend to integrate Marketing Automation with Oracle Sales Cloud for effective B2B marketing.,Oracle Sales Cloud Integration Journey Campaigns,Social publishing would be nice to integrate. We don't need the entire social cloud.,9,10,TBD: Still implementing.,Not a member of any user groups,Adobe Campaign, HubSpot and Marketo,250,000 to 1 million,B2BHuge efficiency winsWe use Oracle Eloqua across 2 departments - Marketing and Fundraising (our version of a Sales department). Our Marketing team uses it to deploy mass, branded emails to our subscriber base made up of supporters and donors. We use it to garner fundraisers and donors, ultimately raising money for our organization. Our Fundraising team uses it on an Account Based Level to bring in and nurture leads.,Dynamic content - makes it easy to target specific segments with different content Reporting dashboards - makes it easy to quickly pull high-level stats on email campaigns Campaign canvas setup - makes it easy to deploy campaigns across different countries quickly,Customer service is lacking Reporting on email preference changes tied to an email address (i.e. not just global unsubscribes, but how many people actually unchecked an email preference off the back of a specific email) Email subscription preference center is incredibly buggy, wonky to setup and create new email groups, etc...,8,10,Allowed us to raise more money direct from email than ever before,Not a member of any user groups,Cheetah Digital Marketing Suite (formerly Experian), Blackbaud CRM and Hootsuite,1 to 5 million,BothGreat product. Easy to use. You don't track my links by default and it's a major issue for me.Eloqua is used by all business units globally to deliver all marketing emails. Email is our largest communication channel, and so it's critical that we have a solid enterprise level system to manage it. We engage in limited marketing automation, and are focused on converting from a corporate "batch and blast" attitude to a nurture based system.,Great ease of use. The campaign canvas is essentially programming with pictures. I love it. A solid, growing API that provides a technical back-end for those of us so inclined. Ease of segmentation. I'll often put together a segment to answer questions instead of running a report.,Track my links! Are you people crazy? You refrain from tracking email activity by default, presumably to save space on YOUR end. Meanwhile I have to bake not forgetting to check a track link box into my QA process. If I forget that box, our proof of ROI is GONE, and I'm out of a job. This is a major pain point, in case I'm not being clear. And it's been a pain point my entire automated marketing career. I'm going to list the lack of automatically tracking my email engagement twice here, because I cannot fathom where that decision came from in the first place. "Hey, you looking to run an email campaign?" "Sure!" "Great, well we're not going to track shit unless you go into a specific tab under a specific tool window and tell us which links individually to track." I am not joking around here I almost lost my job once because of this lack of a feature.,9,10,It's the foundation of our largest communication channel.,Not a member of any user groups,Marketo,250,000 to 1 million,B2CFlexible Data and dual structureMy department uses Eloqua to test new programs, promote our events, engage our customers, and support our sales reps. We also use it as a demo environment and testing environment for some of our clients. In this way we are using it for two lines of business within our company. Both the direct marketing and the consulting side. It must both run complex tests and iterations as well as our marketing programs. We have our users set up with restrictions based on their roles and line of business, which allows us to maintain the dual use.,I think the data structure is very robust and it allows us to maintain a flexible data structure as well as get a full understanding of our customers and prospects while segmenting at a deep level The reporting has been getting deeper and allows me to get both high level reports and very drilled down reports for executives Dashboards allow me to be flexible and create custom reports for my team and for company distribution Programs let me run robust data programs as well as trigger actions within Eloqua.,An area for improvement would be Oracle Support can be difficult at times. You need to be precise and know the source and cause of your issue as well as stay on top of your issues. Attachment coming in to forms is not native so it requires custom configuration or work with your developer. This may not be an issue for all and is not a dealbreaker, but is something to keep in mind. One area I would like to see improved is the social integration and the youtube video embed function.,10,9,We are able to use it to help our clients scale through testing We have been able to measure the impact of our events and sales events so we can determine which events to continue in the future and determine future investment Launch a new brand out of Eloqua and measure awareness,Austin Oracle Users Group,Mailchimp and Salesforce Marketing Cloud Email Studio,10,000 to 25,000,BothLooking for a B2B email marketing automation solution? Eloqua is your answer!In our organization, we use Oracle Eloqua for our B2B email marketing automation campaigns globally across regions.,Oracle Eloqua has an intuitive user interface for all users of different technical experiences. Oracle Eloqua has all the important features from segmentation to scheduler etc. we need to automate our email campaigns. Oracle Eloqua allows us to integrate with other marketing/sales products such as Salesforce, CVENT, ON24, etc. to complete our lead lifecycle.,Oracle Eloqua should also provide the API end points with responses for Audit Logs without going through the email channel or from the UI itself. Oracle Eloqua should provide better Success Hub for us to communicate with the CSM directly. Oracle Eloqua's TAM should provide better technical services especially around security features.,10,10,It's not an expensive product compared to many other similar products in the market. It's worth the investment even though it requires a bit of a learning curve for marketers who don't have much technical experience. The experience has been great in our organization. We have very happy satisfied marketers. They just need to focus on designing their campaigns, not the technology.,Alberta Canada OAUG,100,000 to 250,000,B2BLong time Eloqua user - Love the tool - But don't drink the Oracle Kool Aid!We use it for email and SMS deployment. It is used by marcomm team, to share information both internally and externally. Overall, it helps us with our marketing initiatives.There is a chance that we may widen usage of the tool, to include sales staff some point in the near future.,Offers plenty of options in the platform. The campaign canvas is the best part - love the drag and drop options. Oracle seems to be adding and upgrading functionality frequently.,Oracle Support is dreadful for the Eloqua product. Need to dramatically improve support or risk losing customers. Product seems to be getting buggy - lots of random problems. Need more a/b testing and multi variate testing options.,6,8,Eloqua helps our bottom line through the many campaigns we push to help our sales cycle. Through our mergers, we are able to combine into one instance and save money on tools. The tool overall seems to be pretty expensive, so there is always concern on it being overpriced.,Not a member of any user groups,HubSpot and Pardot,250,000 to 1 million,BothPowerful B2B marketing automation software that enables and supports your growthOracle Eloqua is managed and primarily used by Marketing, but we enable other departments within the organization to use it. Other departments that use Eloqua primarily use it to build their own emails (which we send for them) or pull their own reports. Eloqua is our core marketing program that we use to create emails, forms, and landing pages, manage contacts, and score sales leads.,Visual campaign canvas that allows you to map out your marketing campaigns and automation, ensuring there aren't any gaps. Easy-to-use, responsive WYSIWYG email, form, and landing page editors. Robust Cloud Marketplace with lots of apps that make setting integrations up quick and easy.,The clunky reporting user interface has a steep learning curve. Lack of customization for email design systems: unable to create and save your own drag and drop WYSIWYG modules.,9,10,Greater visibility into the buyer journey. Greater ability to enable and collaborate with sales (specifically through Eloqua Engage and Oracle Profiler).,Not a member of any user groups,Marketo, Marketo Real-Time Personalization, Campaigner, Mailchimp and IBM Watson Campaign Automation,100,000 to 250,000,B2BAn Eloqua Review from a 1 Person TeamOur use of Eloqua is currently for email marketing support. We mostly do batch and blast 1 time use emails, but there are some trigger campaigns. We are looking to implement welcome and nurture campaigns by the end of the year.,Reporting A/B testing Flexibility to pull in outside data,Ease of Use Better self help section. I don't like the search in Topliners and find faster to search Google, which typically directs me to what I need in Topliners.,9,8,Increased the sophistication of the email marketing channel Allowed for a more multi-channel marketing approach to reach advisors in numerous places (calls, social, web, email) Due to limited resources, we are not able to utilize the tool to its fullest. The features are not at scale for a small team and viewed as too expensive.,Not a member of any user groups,Marketo, Adobe Campaign and Pardot,100,000 to 250,000,B2BEloqua: going downhill but could be worseOur marketing team uses Eloqua as our master database and email platform. Several other parts of our business leverage Eloqua to send emails.,Provides a canvas to create multi-step campaigns. Allows for robust segmentation based on characteristics, behavior, demographics. Allows for customized workflows to process and route marketing contacts, both within the Eloqua platform and to external systems.,The CRM/Salesforce integration is very clunky to use. There’s a new app that was recently released to help alleviate this well-known pain point. Reporting. Eloqua was in an unstable analytics platform with consistent performance issues for several years, but the transition to a reporting platform hosted by Oracle Business Intelligence has been disastrous, as the new platform is very user unfriendly and still struggles to reach parity with the old version. Release management. Each release seems to take one step forward and two steps back as new functionality frequently breaks existing functionality, and communication about newly introduced issues that impact customer operations are slow and inaccurate.,5,5,The performance issues with email sending and lead scoring management have negatively impacted our ROI.,Oracle Academy,Pardot,1 to 5 million,B2BEloqua at a Staffing AgencyEloqua is being used by the Marketing department as the primary source of email content for both clients and candidates. We also use it for the tracking and reporting of campaigns, which help us to make real world decisions about the business. Eloqua is essential for our company filling open staffing positions.,Tracking and reporting Ease of use Website landing page design,Some functionality issues in Chrome,8,8,Eloqua has had a huge positive impact on our overall business objectives. No negative impact, other than more people wish they could use it.,Not a member of any user groups,250,000 to 1 million,Both
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Oracle Eloqua
443 Ratings
Score 7.8 out of 101
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Oracle Eloqua Reviews

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Oracle Eloqua
443 Ratings
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Score 7.8 out of 101

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Arpine Babloyan profile photo
March 20, 2019

A flexible, scalable and powerful tool for our marketing team

Score 10 out of 10
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We are using Eloqua for the marketing team. It is used to orchestrate marketing campaigns, send email communications to our subscribers and existing customers, create landing pages for digital marketing campaigns, capture lead information and pass it on to Salesforce, and ensure our data is consistent and clean. Eloqua helps us to go to market much faster, automate communications with prospects and customers while staying personal and making sure the content we send is relevant to them.
  • Campaign orchestration - of all the tools I've used it has by far the best combination of ability to create campaigns fast while making them as sophisticated as you want
  • Reporting - the new Insight tool allows you to be very granular and get to any level of data needed to make smart decisions
  • CRM integration - it is very robust and customizable so it is easy to troubleshoot and change as the business changes
  • The reporting tool, Insight, is a powerful feature, but it is relatively new and having more documentation on it would be helpful.
  • Email and landing page editor are very easy to use, but it would be great to have some pre-designed email and landing page templates to start with, including an image gallery. Would also like to see more flexibility in adding custom code to non-html pages (built with designer) - for example, the ability to convert the page to HTML after it's built and make changes in the code as needed.
  • The connection between contacts and companies is currently based on account/contact relationships in Salesforce - it would be great to see it mature to something more independent. For example, I'd love to have companies created and linked to contacts that are not yet in Salesforce, it will help with our ABM campaigns
  • Eloqua Engage for Outlook is a better tool for BDRs than for account executives that manage deals with multiple stakeholders and often communicate in multiple threads.
It is well suited for marketing teams who want to be flexible, adaptable to changes in their business and create powerful, sophisticated campaigns to their clients. Teams that want to create automated drip campaigns with dynamic content and personalized cadence and messaging would find Eloqua very easy to use and perfect for their needs. It has powerful, in-depth reporting functionality and great CRM integration (note that I've had experience integrating only with Microsoft Dynamics CRM and Salesforce - both of these integrations worked very well) - so teams that use CRM will also find it complementary to their marketing technology stack.
It will not be a good tool if a company doesn't use any CRM - as it is not a CRM replacement; or if all the marketing team is planning to do is "batch and blast" emails (which is a possible scenario for some very small businesses).
Read Arpine Babloyan's full review
Barry James profile photo
March 20, 2019

My review of Oracle Eloqua

Score 9 out of 10
Vetted Review
Verified User
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Currently we're using Eloqua on the homeowner side of the house, but we're in the midst of an implementation to bring our demand gen (contractor side) team onto our instance. The next implementation planned is with Salesforce, which will bring our sales team and account management teams into the mix as well.

Our challenges are around finding the best ways to communicate with our homeowners to deliver the best possible experience during their home improvement project, which is an inherently stressful and potentially expensive process. Understanding how they want to be communicated with, what type of content is most relevant, and also educating them ahead of any interaction with a contractor are all key goals for our team in 2019. Additionally, we want to better understand the power of SMS through Eloqua as we move more and more towards a mobile first model.
  • WYSZIWYG editor makes things easy for folks new to marketing as well as HTML/. I feel like I've been able to wrap my hands around this tool pretty quickly, and I have only been using the system for 10 months.
  • Forms are an incredibly powerful tool that can be used in a myriad of ways to help support your team goals. We use them to trigger SMS campaigns for feedback from our homeowners, and we also use them on landing pages to survey our contacts as well.
  • The improved program canvas and the ability to communicate between CDO records and contact records is great. We're able to store useful information on the CDO record without weighing down the contact record with information that isn't vital
  • Improve the testing of emails with links or buttons. You cannot currently test an email with a unique link or button to make sure the field merge, javascript, or custom code works properly.
  • The delay in updating the CDO with SMS inbound responses has created some challenges for our team. We want to use multi-step forms for soliciting feedback, but the 15 mins delay creates a fragmented user experience and we've had to find workarounds that are not ideal.
If your team is looking to scale and understand your customers better this tool is for you. If you are more interested in a simpler interface and do not need as much data analysis, or if you just want a leaner system Eloqua may not be the tool for you.
Read Barry James's full review
Trevor Beck profile photo
March 26, 2019

New Eloqua User Review

Score 7 out of 10
Vetted Review
Verified User
Review Source
Areas/departments are currently migrating their information communication (e.g. newsletters, news/events promotion) off of other third party solutions. Eloqua was chosen to help centralize all newsletters in order to easily manage CASL requests.
  • Working with a centralized database allows control over who can access what contacts.
  • By adding tracking code to your web site, you can easily send targeted messages to specific web site visitors.
  • The system is not intuitive, however, that's to be expected when working with a enterprise level tool vs. a consumer product.
  • Help documentation/videos were not really helpful, but recently these are being updated to address some of the confusion experienced by new users.
Creating email/campaign templates and allowing access based on members of a groups is an extremely important part of the tool. The ability to merge information captured in the database with your messaging is an important part of personalization, which Eloqua can easily do.
Read Trevor Beck's full review
Ryan Bishop profile photo
March 25, 2019

Eloquaing

Score 9 out of 10
Vetted Review
Verified User
Review Source
We use it as a passthrough and for nurture. Eloqua helps us automate our marketing tactics across the omni channel
  • Email
  • LP
  • Behavioral interest
  • Account view
  • Access to data: Eloqua Insight breaks if you are trying to report on data, especially CDO data, with too many records. It is also very finicky when trying to leverage Insights with web visitor metrics, and frequently produces errors seemingly erratically as reprompting the same report with the same criteria will be successful. The latest Insight engine release is much better, but it came at the cost of some beloved features of the old/original Insight reporting.
Implementing and automating business rules to manage marketing comms. But only for known visitors.
Read Ryan Bishop's full review
Steven Tsao profile photo
March 22, 2019

The truth about Oracle Eloqua

Score 8 out of 10
Vetted Review
Verified User
Review Source
Eloqua is being used across the company, and we use it to support marketing activities across departments for activation and nurturing purposes. We are also using the intelligence within Eloqua to score, segment, and automate the engagement process with online and offline contacts we want to market to.
  • Enterprise grade solution built for big companies who need a robust Marketing Automation Solution
  • Excellent customer service that is able to solve complex issues with the clients and work with them to customize tools
  • Global support community of users and experts who beginners can approach for questions and bring up to speed on
  • Available tools and resources to self-direct and self-educate before going for a P2P consultation
  • You need to be Eloqua certified in order to use their tools it's that complex
  • Minimal customization for SMB if they have tailored needs. Big clients get all the attention
  • Eloqua is built for enterprises, not so much for SMBs; I wish their tools could fit a broader spectrum of audiences and not just to the big guys
Depending on the specific use case, Eloqua can be a great tool for a stable and consistent experience. However, without the proper expertise and certification, it is difficult to extract 100% of the utilities of the tool if we don't know what we are doing. Therefore, before implementing the tool, it is important to see if there are existing resources with the expertise to manage Eloqua to your needs and to take it to the next level.
Read Steven Tsao's full review
Laura Briviba profile photo
March 22, 2019

There is always more to discover in Eloqua

Score 9 out of 10
Vetted Review
Verified User
Review Source
Our business unit is a part of bigger Eloqua customer. We've used Eloqua to inform and engage our existing customers as well as prospects. Eloqua allows us to make sure that our contacts receive relevant information and to monitor usage of it. We've also used Eloqua to track our user's behavior on our web site and adjust information materials to their needs.
  • Easy and fast creation of campaigns. The drag and drop editor is very user-friendly.
  • Website visit tracking is a great tool to spot the contacts that are really interested in our products.
  • Personalization is easy and straightforward if the data quality is sufficient.
  • Reporting on a few key metrics of campaigns could have been more intuitive and straightforward, however, I assume it also might be lack of my knowledge.
The true value of Eloqua can be used if business scenarios are advanced. It is certainly not the tool for just sending out e-mails. Although we are not using it currently, it has an advanced lead scoring functionality and a lot of other different features. It is certainly a good tool for larger organizations.
Read Laura Briviba's full review
Timothy Wilcoxen profile photo
March 21, 2019

Meh

Score 5 out of 10
Vetted Review
Verified User
Review Source
Right now Eloqua is being used by one department to fulfill a subset of email campaigns. Given the current challenges in our implementation it's difficult to say with certainty to what extent it is addressing business problems
  • Eloqua's canvas interface makes it easy in theory to stand up new campaigns quickly for no technical users.
  • The email as a primary key issue if a massive headache
  • There are extremely narrow limitations on how complex criteria from custom data can be
  • Eloqua's near inability to handle try concept of a customer having multiple email addresses makes it nearly unusable in some areas.
Well suited for: Simple campaign logic on top of a flat data structure with low data sync needs
Read Timothy Wilcoxen's full review
Sheila Mugusia profile photo
March 20, 2019

Experience Eloqua!

Score 9 out of 10
Vetted Review
Verified User
Review Source
We use Eloqua to support direct messaging for the revenue administration. It is used within the Contact Centre and by the Communication team. We were very low on engagement with customers as the bulk of our messages was through public notices put on either on newspapers or through advertisements on TV. Our messages lacked a personal touch and were generic which means there was little response when there was action required from the customer.
  • Direct messaging to customers; no more general messages to platforms that customers don't interact on
  • Message allows immediate action from the customer as it may include hyperlinks
  • The message is personalized whereby you can indicate the specific customer's name and issue
  • Campaign reports need a little more detail
Read Sheila Mugusia's full review
Jaga Bala profile photo
March 20, 2019

Eloqua user

Score 7 out of 10
Vetted Review
Verified User
Review Source
We are using for global email marketing. But we are facing the some performance problems and managing some on usage.
  • It's very user friendly
  • It's a good tool for marketers -- they don't need technical expertise to use it.
  • integration - The lack of API. They don't offer native integration.
  • data model - We don't have any parallel operation for push or pull outside of Eloqua. Everything is in a queue.
  • lead scoring for specific set of people - We have the feature. It's a good feature. The problem is that by default whatever you do impacts all records. You can't update scoring for a certain segment of records.
  • We have made some Enhancement requests, still there is no update on that. it takes a long time
Campaign Design is good.

I don't recommend it for B2C when they have more than 30 million records.
Read Jaga Bala's full review
Shannon Feichter profile photo
March 20, 2019

You asked, I told you

Score 8 out of 10
Vetted Review
Verified User
Review Source
Eloqua is our digital platform for email campaigns for all Lines of Sight across the globe for Aviation, Marine, and Fuel.
  • Automated functionality - once designed, tested, and launched little time is needed to babysit the process. Sit back and watch it do its stuff
  • Insights & Analytics - gives the details of the success of your campaign and gives you inspiration to improve where needed in future campaigns
  • Continually working to design increased user ability with templates and designers
  • Need more Tools in the Toolbox versus having to search for functions, i.e. Create a Picklist. One stop shopping while you build a campaign
  • More visibility on Education & Training - smaller webinars to explain enhancements or FAQ's instead of waiting for account reps.
  • I find certain functions in Toolbox are hard to implement with Text functions. Not sure if that's Eloqua or our own system. Text items don't always work to well and have to redo over and over.
If you want to step up your game in the digital campaign space, you need a powerful program to support it. Mailchimp isn't going to do it. It is also helpful that Oracle has "partners" that can assist in supporting this powerful program and you don't need to hire power users.
Read Shannon Feichter's full review
Alexandra Moore profile photo
April 04, 2019

Eloqua is a powerful tool.

Score 9 out of 10
Vetted Review
Verified User
Review Source
Eloqua is used by our studio marketing team to execute on all email campaigns across the many business units within the company.
  • Emails are easy to build & we build mass amounts of emails a day.
  • Has pretty capable program building capabilities -- ours tend to be complex, like our contact washing machine.
  • Forms-- we have lots of processing steps, and it's easy to send the data to the right places.
  • Currently, their emails won't scroll since the last update, it keeps jumping you to the top....
  • A/B testing functionality is not on the simple canvas -- we need separate forms on our canvases for reporting, so the functionality that they do have is not possible for us.
  • Insight just needs to be better.
Eloqua is a super powerful tool, if you know how to use it, and when it functions correctly.
Read Alexandra Moore's full review
Sarah Munley profile photo
March 22, 2019

Migrating to Eloqua from Marketo was the right choice

Score 10 out of 10
Vetted Review
Verified User
Review Source
We are using Eloqua to implement Demand Generation campaigns and nurture existing customer relationships, as well as to collect new business. We have Eloqua integrated with our Microsoft Dynamics instance, as well as with eight WordPress websites.
  • Campaign design.
  • Segmentation.
  • Integration with Microsoft Dynamics.
  • Landing Page design.
  • A more modern landing page design.
  • Usability of forms within WordPress.
It's suited to connect our B2C outreach when integrated with website analytics to identify our most profitable subscribers.
Read Sarah Munley's full review
Rachel Appleman profile photo
March 22, 2019

Eloqua Review

Score 8 out of 10
Vetted Review
Verified User
Review Source
We use Eloqua on the marketing team to upload leads and nurture them through the funnel. We also have integration with Salesforce for our sales and business development teams.
  • Database segmentation is streamlined and easy to understand.
  • Lead scoring and setup is helpful across multiple teams (marketing and sales) and able to segment into different business units/target audiences.
  • Automation for our sales team provides real-time followup.
  • The look and feel could be improved. I've used HubSpot in the past and it was more user-friendly with colors, inviting messaging, etc.
  • More in-app instructions would be helpful. If I am a new user, I would appreciate tutorials or instructions in-app.
  • More timely help. Without designated support, if issues are pressing I would appreciate quicker followup.
The lead scoring and database segmentation are helpful and easy to access for multiple teams. My marketing and sales organization look at these tools for different purposes.
Read Rachel Appleman's full review
Carlos Rivera profile photo
March 21, 2019

Enables great marketing

Score 9 out of 10
Vetted Review
Verified User
Review Source
We use it to track all of our customer and prospect interactions and their journey
  • Scores lead
  • Tracks all activities
  • Great interfaces with others
  • The ability to personalize emails
Great for contact reach and all of the customer journey tracking.
Read Carlos Rivera's full review
swetha Manthripragada profile photo
March 20, 2019

Eloqua review

Score 7 out of 10
Vetted Review
Verified User
Review Source
We are using Eloqua for marketing email campaigns -- across the globe, UK, US, India, Australia, etc.
  • It performs well / is fast when we're pulling a maximum of 1 million CDOs -- if we exceed that, it can be slow.
  • We do see some performance gaps, we are looking for faster performance while retrieving the data from CDOs.
  • Because of the performance, the auto-sync jobs are failing sometimes.
Eloqua is well suited for marketers to run email campaigns. There are some other capabilities in Eloqua -- the program builder helps to create programs with logic built into Eloqua. This means marketers can build logic based on their use cases.
Read swetha Manthripragada's full review
Dan Panattoni profile photo
March 20, 2019

New to Eloqua

Score 9 out of 10
Vetted Review
Verified User
Review Source
We are currently implementing Oracle Eloqua. We intend to integrate Marketing Automation with Oracle Sales Cloud for effective B2B marketing.
  • Oracle Sales Cloud Integration
  • Journey Campaigns
  • Social publishing would be nice to integrate. We don't need the entire social cloud.
Eloqua is well suited B2B marketing automation, particularly in environments using Oracle Sales Cloud CRM. Oracle Eloqua is less optimal for marketing groups using other Audience DMP platforms, as it doesn't integrate well.
Read Dan Panattoni's full review
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March 21, 2019

Huge efficiency wins

Score 8 out of 10
Vetted Review
Verified User
Review Source
We use Oracle Eloqua across 2 departments - Marketing and Fundraising (our version of a Sales department). Our Marketing team uses it to deploy mass, branded emails to our subscriber base made up of supporters and donors. We use it to garner fundraisers and donors, ultimately raising money for our organization. Our Fundraising team uses it on an Account Based Level to bring in and nurture leads.
  • Dynamic content - makes it easy to target specific segments with different content
  • Reporting dashboards - makes it easy to quickly pull high-level stats on email campaigns
  • Campaign canvas setup - makes it easy to deploy campaigns across different countries quickly
  • Customer service is lacking
  • Reporting on email preference changes tied to an email address (i.e. not just global unsubscribes, but how many people actually unchecked an email preference off the back of a specific email)
  • Email subscription preference center is incredibly buggy, wonky to setup and create new email groups, etc...
Well-suited for big marketing teams trying to email their subscriber base (less than ~500k subscribers). Easy to build campaigns quickly, using HTML designed templates, and build complex segments.
Not well-suited for marketing teams trying to email their subscriber base above ~500k subscribers as their click-through tracking/data starts to go awry after emailing larger segment sizes.
Read this authenticated review
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March 21, 2019

Great product. Easy to use. You don't track my links by default and it's a major issue for me.

Score 9 out of 10
Vetted Review
Verified User
Review Source
Eloqua is used by all business units globally to deliver all marketing emails. Email is our largest communication channel, and so it's critical that we have a solid enterprise level system to manage it. We engage in limited marketing automation, and are focused on converting from a corporate "batch and blast" attitude to a nurture based system.
  • Great ease of use. The campaign canvas is essentially programming with pictures. I love it.
  • A solid, growing API that provides a technical back-end for those of us so inclined.
  • Ease of segmentation. I'll often put together a segment to answer questions instead of running a report.
  • Track my links! Are you people crazy? You refrain from tracking email activity by default, presumably to save space on YOUR end. Meanwhile I have to bake not forgetting to check a track link box into my QA process. If I forget that box, our proof of ROI is GONE, and I'm out of a job. This is a major pain point, in case I'm not being clear. And it's been a pain point my entire automated marketing career.
  • I'm going to list the lack of automatically tracking my email engagement twice here, because I cannot fathom where that decision came from in the first place. "Hey, you looking to run an email campaign?" "Sure!" "Great, well we're not going to track shit unless you go into a specific tab under a specific tool window and tell us which links individually to track."
  • I am not joking around here I almost lost my job once because of this lack of a feature.
Eloqua is a great platform for sending emails. It's second to none. It's got a wide array of features for building and enhancing emails with dynamic content, and has excellent data processing and list building tools.

I wouldn't bother using it as a business intelligence tool. You can answer great questions with Oracle BI, but without a major custom build it's never going to be the kind of database that can be an all-in-one marketing orchestration tool. That being said, though, it's clearly not built for that anyway.
Read this authenticated review
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March 21, 2019

Flexible Data and dual structure

Score 10 out of 10
Vetted Review
Verified User
Review Source
My department uses Eloqua to test new programs, promote our events, engage our customers, and support our sales reps. We also use it as a demo environment and testing environment for some of our clients. In this way we are using it for two lines of business within our company. Both the direct marketing and the consulting side. It must both run complex tests and iterations as well as our marketing programs. We have our users set up with restrictions based on their roles and line of business, which allows us to maintain the dual use.
  • I think the data structure is very robust and it allows us to maintain a flexible data structure as well as get a full understanding of our customers and prospects while segmenting at a deep level
  • The reporting has been getting deeper and allows me to get both high level reports and very drilled down reports for executives
  • Dashboards allow me to be flexible and create custom reports for my team and for company distribution
  • Programs let me run robust data programs as well as trigger actions within Eloqua.
  • An area for improvement would be Oracle Support can be difficult at times. You need to be precise and know the source and cause of your issue as well as stay on top of your issues.
  • Attachment coming in to forms is not native so it requires custom configuration or work with your developer. This may not be an issue for all and is not a dealbreaker, but is something to keep in mind.
  • One area I would like to see improved is the social integration and the youtube video embed function.
Multistep campaigns and managing multiple lines of business in a single instance. I think when a small team and need to multiple the power of that team, Eloqua can scale very well. It works with very small teams and can work with teams of dozens powering it.
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March 20, 2019

Looking for a B2B email marketing automation solution? Eloqua is your answer!

Score 10 out of 10
Vetted Review
Verified User
Review Source
In our organization, we use Oracle Eloqua for our B2B email marketing automation campaigns globally across regions.
  • Oracle Eloqua has an intuitive user interface for all users of different technical experiences.
  • Oracle Eloqua has all the important features from segmentation to scheduler etc. we need to automate our email campaigns.
  • Oracle Eloqua allows us to integrate with other marketing/sales products such as Salesforce, CVENT, ON24, etc. to complete our lead lifecycle.
  • Oracle Eloqua should also provide the API end points with responses for Audit Logs without going through the email channel or from the UI itself.
  • Oracle Eloqua should provide better Success Hub for us to communicate with the CSM directly.
  • Oracle Eloqua's TAM should provide better technical services especially around security features.
Oracle Eloqua works very well for mid to large enterprise in the B2B email marketing automation space. It can work for B2C, but it's better to use Responsys.
Read this authenticated review
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March 20, 2019

Long time Eloqua user - Love the tool - But don't drink the Oracle Kool Aid!

Score 6 out of 10
Vetted Review
Verified User
Review Source
We use it for email and SMS deployment. It is used by marcomm team, to share information both internally and externally. Overall, it helps us with our marketing initiatives.There is a chance that we may widen usage of the tool, to include sales staff some point in the near future.
  • Offers plenty of options in the platform.
  • The campaign canvas is the best part - love the drag and drop options.
  • Oracle seems to be adding and upgrading functionality frequently.
  • Oracle Support is dreadful for the Eloqua product. Need to dramatically improve support or risk losing customers.
  • Product seems to be getting buggy - lots of random problems.
  • Need more a/b testing and multi variate testing options.
If a company needs an enterprise class marketing automation tool - with options to integrate with different databases etc. Eloqua is likely a solid option. If a company simply wants an email marketing tool, Eloqua is vastly overpowered and overpriced. No need to buy a race car if all you need to do is a daily commute.
Read this authenticated review
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April 18, 2019

Powerful B2B marketing automation software that enables and supports your growth

Score 9 out of 10
Vetted Review
Verified User
Review Source
Oracle Eloqua is managed and primarily used by Marketing, but we enable other departments within the organization to use it. Other departments that use Eloqua primarily use it to build their own emails (which we send for them) or pull their own reports. Eloqua is our core marketing program that we use to create emails, forms, and landing pages, manage contacts, and score sales leads.
  • Visual campaign canvas that allows you to map out your marketing campaigns and automation, ensuring there aren't any gaps.
  • Easy-to-use, responsive WYSIWYG email, form, and landing page editors.
  • Robust Cloud Marketplace with lots of apps that make setting integrations up quick and easy.
  • The clunky reporting user interface has a steep learning curve.
  • Lack of customization for email design systems: unable to create and save your own drag and drop WYSIWYG modules.
Oracle Eloqua is a powerful B2B marketing automation software that is great for enterprises running large scale, multichannel digital marketing campaigns. There is a way to do almost everything you want to do in your marketing program, or you can integrate with a partner software that does things that Eloqua itself can't. I will say that it is not the easiest or most intuitive marketing automation software I've ever used, and it's best suited to experienced users if a company isn't willing to invest in the Oracle Education Pass.
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April 01, 2019

An Eloqua Review from a 1 Person Team

Score 9 out of 10
Vetted Review
Verified User
Review Source
Our use of Eloqua is currently for email marketing support. We mostly do batch and blast 1 time use emails, but there are some trigger campaigns. We are looking to implement welcome and nurture campaigns by the end of the year.
  • Reporting
  • A/B testing
  • Flexibility to pull in outside data
  • Ease of Use
  • Better self help section. I don't like the search in Topliners and find faster to search Google, which typically directs me to what I need in Topliners.
Eloqua is very flexible and can easily meet almost any business need. For example, you can load third-party data into the CDO function from an event and run a specific series of activities based on business rules on the fly.
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March 29, 2019

Eloqua: going downhill but could be worse

Score 5 out of 10
Vetted Review
Verified User
Review Source
Our marketing team uses Eloqua as our master database and email platform. Several other parts of our business leverage Eloqua to send emails.
  • Provides a canvas to create multi-step campaigns.
  • Allows for robust segmentation based on characteristics, behavior, demographics.
  • Allows for customized workflows to process and route marketing contacts, both within the Eloqua platform and to external systems.
  • The CRM/Salesforce integration is very clunky to use. There’s a new app that was recently released to help alleviate this well-known pain point.
  • Reporting. Eloqua was in an unstable analytics platform with consistent performance issues for several years, but the transition to a reporting platform hosted by Oracle Business Intelligence has been disastrous, as the new platform is very user unfriendly and still struggles to reach parity with the old version.
  • Release management. Each release seems to take one step forward and two steps back as new functionality frequently breaks existing functionality, and communication about newly introduced issues that impact customer operations are slow and inaccurate.
If you have a need to customize workflows and support complex data cleansing and integration requirements, Eloqua is a good match. If you’re a lean marketing team, Eloqua can be difficult to manage because its customization options introduce complexity that a small team may not be able to manage without dedicated resources.
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March 29, 2019

Eloqua at a Staffing Agency

Score 8 out of 10
Vetted Review
Verified User
Review Source
Eloqua is being used by the Marketing department as the primary source of email content for both clients and candidates. We also use it for the tracking and reporting of campaigns, which help us to make real world decisions about the business. Eloqua is essential for our company filling open staffing positions.
  • Tracking and reporting
  • Ease of use
  • Website landing page design
  • Some functionality issues in Chrome
If you are sending mass emails on a daily basis, I highly recommend Eloqua to any marketer.
Read this authenticated review

Feature Scorecard Summary

WYSIWYG email editor (91)
6.6
Dynamic content (94)
7.6
Ability to test dynamic content (90)
6.8
Landing pages (100)
7.0
A/B testing (92)
6.7
Mobile optimization (88)
6.8
Email deliverability (102)
8.1
List management (100)
8.1
Triggered drip sequences (86)
8.4
Lead nurturing (89)
7.8
Lead scoring and grading (83)
7.5
Data quality management (89)
7.2
Automated sales alerts and tasks (72)
7.3
Calendaring (78)
6.5
Event/webinar marketing (80)
7.2
Social sharing and campaigns (53)
6.5
Social profile integration (49)
6.7
Dashboards (97)
7.0
Standard reports (96)
7.3
Custom reports (90)
7.4
API (82)
7.4
Role-based workflow & approvals (71)
7.2
Customizability (88)
7.3
Integration with Salesforce.com (66)
8.0
Integration with Microsoft Dynamics CRM (32)
7.0
Integration with SugarCRM (21)
7.2

About Oracle Eloqua

Oracle Cross-Channel Marketing to Businesses (part of the Oracle Marketing Cloud, and formerly known as Eloqua) is a B2B Cross-Channel Marketing solution that enables marketers to plan and execute automated marketing campaigns while delivering a personalized customer experience for their prospects. These campaigns scale for audiences across all channels including email, display search, video advertising, and mobile.

The vendor’s value proposition is that with its integrated lead management and easy campaign creation, the solution helps marketers engage the right audience at the right time in their buyers’ journey. The vendor also says that by gaining real-time insight through customers’ Digital Body Language, sales teams can close more deals at a faster rate thus increasing marketing‘s ROI.

The Oracle Marketing Cloud features solutions that are designed to help marketers acquire and retain ideal customers, engaging them with a relevant experience that spans the entire customer lifecycle. Oracle Marketing Cloud helps the marketer connect data across the marketing ecosystem to personalize customer experiences with software including marketing automation (Oracle Cross-Channel Marketing to Consumers/Businesses), content marketing (Oracle Content Marketing - formerly Compendium), social marketing (Oracle SRM), and data management (Oracle Data Management Platform - formerly Bluekai).

Oracle Eloqua Features

Email & Online Marketing Features
Has featureWYSIWYG email editor
Has featureDynamic content
Has featureAbility to test dynamic content
Has featureLanding pages
Has featureA/B testing
Has featureMobile optimization
Has featureEmail deliverability
Has featureList management
Has featureTriggered drip sequences
Lead Management Features
Has featureLead nurturing
Has featureLead scoring and grading
Has featureData quality management
Has featureAutomated sales alerts and tasks
Campaign Management Features
Has featureCalendaring
Has featureEvent/webinar marketing
Social Media Marketing Features
Has featureSocial sharing and campaigns
Has featureSocial profile integration
Reporting & Analytics Features
Has featureDashboards
Has featureStandard reports
Has featureCustom reports
Platform & Infrastructure Features
Has featureAPI
Has featureRole-based workflow & approvals
Has featureCustomizability
Has featureIntegration with Salesforce.com
Has featureIntegration with Microsoft Dynamics CRM
Has featureIntegration with SugarCRM

Oracle Eloqua Screenshots

Oracle Eloqua Integrations

Salesforce.com, Insightpool Social Selling Platform, Oracle CRM On Demand, Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM), Oracle Engagement Cloud (formerly Oracle Sales Cloud), Oracle Marketing App Cloud, Verticurl, DemandGen, MarketOne

Oracle Eloqua Competitors

Pricing

Does not have featureFree Trial Available?No
Does not have featureFree or Freemium Version Available?No
Has featurePremium Consulting/Integration Services Available?Yes
Entry-level set up fee?Optional

Oracle Eloqua Support Options

 Free VersionPaid Version
Phone
Live Chat
Email
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar
Premier Support

Oracle Eloqua Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Mobile Web
Supported Countries:North & South America, EMEA, APAC, Japan
Supported Languages: English, French Canadian, French European, German, Spanish, Brazilian Portuguese, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, Finnish, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Russian, Swedish, Turkish