Our Journey into Automation
May 10, 2017

Our Journey into Automation

Darlene Byrne | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Standard

Modules Used

  • Marketo Lead Management
  • Marketo Sales Insight

Overall Satisfaction with Marketo

Marketo is being used within our marketing department and by our inside sales team. We are utilizing the automation to nurture our existing leads and convert them into customers. It is also a tool that allows us to share MQLs with our inside sales team. Our Marketo instance is linked with Salesforce.com as well for complete 360 visibility to how our contacts and leads are engaging with our brand.
  • Lead Nurture
  • Website tracking
  • Integration with Salesforce.com
  • Training - the implementation was a nightmare. We received a training package that was horrible, no personalized attention and very little guidance. Most of the "help" was a referral to a document or prerecorded webinar. Most of the webinars were sales pitches and not helpful at all.
  • Product Launches
  • Lead Management
Increasing new product sales and driving overall growth and revenue
The choice was made based on the Sales Insights feature and the ability to truly nurture leads
Well suited for an organization that has an inside sales team that can easily follow up with the MQLs and most suited for those who have a wired CRM system

Adobe Marketo Engage Feature Ratings

WYSIWYG email editor
10
Dynamic content
7
Ability to test dynamic content
9
Landing pages
10
A/B testing
10
Mobile optimization
10
Email deliverability reporting
10
List management
10
Triggered drip sequences
10
Lead nurturing automation
10
Lead scoring and grading
10
Data quality management
10
Automated sales alerts and tasks
10
Calendaring
10
Event/webinar marketing
10
Dashboards
8
Standard reports
8
Custom reports
8
API
8
Role-based workflow & approvals
8
Customizability
8
Integration with Salesforce.com
10