Providing Measurable Value
August 24, 2017

Providing Measurable Value

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Other

Modules Used

  • Marketo Lead Management

Overall Satisfaction with Marketo

So far, we're using Marketo mainly in the marketing department with a few admins in the business sector helping to manage contacts. It gives us a platform we can expand on with different users, giving them an easy way to send and track campaigns without having to recreate the wheel. Overall, it's a tool that honestly helps us review the effectiveness of what we're doing, to connect email and social campaigns to behavior and track that to sales and leads.
  • Lead Scoring: You have complete control over creating a process that works for your sales team.
  • Engagement campaigns: So much better than your average "drip" campaign.
  • Webinars: We link to GoToWebinar and have more control over the emails attendees receive, plus an easy way to see who are new leads acquired by the webinar.
  • There's a lot to it. You may finally get the contract signed, then realize you want another feature. But, you can always scale up over time.
  • Complexity: it can do a lot, but that means there is a learning curve.
  • Product Launches
  • Customer Service
  • Lead Management
  • Prospecting / New Business
Marketo is more powerful and a better innovator.
Great if you're ready to take it on. However, it's a commitment. Marketo makes things easier to execute, but managing the platform will take time. So it goes well to support "work smarter, not harder" [philosophy], but make sure your team has the capacity to work with it.

Adobe Marketo Engage Feature Ratings

WYSIWYG email editor
8
Dynamic content
10
Ability to test dynamic content
10
Landing pages
8
A/B testing
10
Mobile optimization
8
Email deliverability reporting
9
List management
10
Triggered drip sequences
10
Lead nurturing automation
10
Lead scoring and grading
10
Data quality management
10
Automated sales alerts and tasks
9
Calendaring
8
Event/webinar marketing
9
Social sharing and campaigns
5
Social profile integration
Not Rated
Dashboards
7
Standard reports
7
Custom reports
7
API
Not Rated
Role-based workflow & approvals
Not Rated
Customizability
Not Rated
Integration with Salesforce.com
Not Rated
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated