Marketo is a solid option
March 13, 2019

Marketo is a solid option

Chris Lesner | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Marketo Lead Management
  • Marketo Analytics
  • Email Marketing
  • Marketing Automation

Overall Satisfaction with Marketo

Marketo is being used mainly to provide marketing automation in the form of constant email and drip campaigns to our clients. They also have a great content tool that helps with mapping out and predicting what content will convert best on different pages and emails which also help drive social and print strategies.
  • They have awesome reporting.
  • Beautiful and easy to understand charts.
  • Great content predicting tools.
  • Very user-friendly.
  • Price is fairly expensive.
  • Better integrations.
  • More all-in-one software, not different add-ons.
  • Upsell
  • Lead Management
  • Prospecting / New Business
Our goal would be to help bring in leads, nurture them and get them to sign up to use our platform. We are trying to get them to use our tools for free, so that they benefit immediately and then at some point can choose to either stay at the free level or upgrade even further to a paid account with more features. Marketo helps make this process much easier and automated compared to us manually doing these tasks.
We actually use all 4 tools for various reasons, and thankfully they integrate very well together. However, I would think the average user would just need one of the tools. Marketo stacks up nicely to those tools based on the functionality it provides. To get great services it is going to be expensive no matter what. I think Marketo provides good customer service as well that other platforms do not always provide.
It's really well suited for someone who is trying to build a holistic marketing plan for their business that treats their customers well and talks to them often. Also if a non-techy person wants to use the software, it's very easy to use and has great reporting tools that make it easy to customize and read for anyone. It is less appropriate for smaller organizations or people who aren't going to actively be talking to customers on a daily basis.

Adobe Marketo Engage Feature Ratings

WYSIWYG email editor
7
Dynamic content
9
Ability to test dynamic content
9
Landing pages
5
A/B testing
6
Mobile optimization
10
Email deliverability reporting
10
List management
10
Triggered drip sequences
10
Lead nurturing automation
9
Lead scoring and grading
7
Data quality management
5
Automated sales alerts and tasks
6
Calendaring
8
Event/webinar marketing
5
Social sharing and campaigns
5
Social profile integration
4
Dashboards
10
Standard reports
10
Custom reports
10
API
6
Role-based workflow & approvals
4
Customizability
8
Integration with Salesforce.com
7
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated