Essential tool for today's marketing teams
Updated September 30, 2015

Essential tool for today's marketing teams

Timothy Gilbert | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Global Enterprise

Modules Used

  • Marketo Lead Management
  • Marketo Sales Insight

Overall Satisfaction with Marketo

One of the biggest problems we've tackled in the past year is how to implement product specific lead scoring so that we are able to pass marketing qualified leads to our sales reps for specific product offerings. We have an array of product offerings and just using the out of the box, global scoring was not as helpful for us. Since we've built out the product level lead scoring and lead lifecycle programs, we have been able to pass on much better MQL's to our sales reps.
  • Powerful and flexible enough to develop and deploy both simple and complex campaigns with ease.
  • It is integrated with our instance of SFDC, so it is continually being updated with data from our sales reps that we can use to segment and target.
  • With the Marketo Sales Insight tool, our reps are able to see what marketing is doing and how their contacts are responding to it.
  • Sometimes complex Smart Lists run frustratingly slow and we have to break them apart into several, less complex lists.
  • I'm not very experienced in HTML so building the landing page and email templates is a bit of a challenge.
  • Marketo Sales Insight Outlook Add-in is not supported and difficult to deal with.
  • We have been able to pass on much better MQL's to our sales reps.
How robust of a system do you require? Are you just trying to send out emails?

Adobe Marketo Engage Feature Ratings

WYSIWYG email editor
8
Dynamic content
8
Ability to test dynamic content
6
Landing pages
8
A/B testing
9
Mobile optimization
7
Email deliverability reporting
8
List management
9
Lead nurturing automation
10
Lead scoring and grading
10
Data quality management
7
Automated sales alerts and tasks
9
Calendaring
9
Event/webinar marketing
9
Social sharing and campaigns
7
Social profile integration
7
Dashboards
5
Standard reports
7
Custom reports
7
API
7
Customizability
8
Integration with Salesforce.com
9
Integration with Microsoft Dynamics CRM
8
Integration with SugarCRM
8

Using Marketo

Very happy with the product and have extensive integrations with other software products.

Marketo Implementation

Using Marketo

We recommend you shoot for a word count between 50 and 200.