MasterControl Documentation Modules
March 03, 2018
MasterControl Documentation Modules
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with MasterControl Clinical Quality Management System
Currently we are using the documentation program for MasterControl to create and edit documents. Currently our quality department is in control of running the program and multiple other departments utilize it to access current documentation. Lead members of other non-quality departments are also admin users and can create and edit content. MasterControl is a great system to see which documents are up to date and to create deadlines for when each document needs to be reviewed yearly.
- MasterControl allows you to set deadlines for when documents need to be reviewed. These reminders are particularly useful if your organization uses multiple different documents.
- The system of starting packets to edit documents is really effective. You are able to add multiple users and decide if they will be creating/revising or just collaborating on a document.
- the system of making MasterControl employees a user, admin, system admin etc to limit what content they can view and edit is also really effective and a good safety net to ensure the correct people are editing documents.
- When starting packets you get multiple emails daily while a packet is in progress, some emails come when it is not your turn to make any edits. Too many notifications.
- It is sometimes difficult to see who has seen all levels of a document in a packet before you sign off. Everyone may not get a chance to view it.
- Search function is good but simple searches can turn up too many unnecessary results.
- Using MasterControl documentation modules has had our production department see a much lower incidence of deviations and events.
We did not have a documentation system before MasterControl. I have nothing to compare this system to.