Item: MasterControl Quality Excellence
Rating: 10
Author: Victor Paras

Overall Satisfaction with MasterControl Quality Excellence

Use Cases and Deployment Scope

During an assessment of our policies and procedures, we received a very low score due to the structure and organization of our documents. With MasterControl Quality Excellence we were able to bring it up to full compliance by having it in a central repository along with change control documentation. We look forward to utilizing more functionality within the MC application.

Pros and Cons

Pros

Audit control
Cloud based
Intuitive

Cons

Side by side document review (old vs new)

Return on Investment

MasterControl Quality Excellence has brought us up to be 100% compliant

Usability

The functionality we need is all accomplished through the MasterControl Quality Excellence application.

Key Insights

Do you think MasterControl Quality Excellence delivers good value for the price?

Yes

Are you happy with MasterControl Quality Excellence's feature set?

Yes

Did MasterControl Quality Excellence live up to sales and marketing promises?

Yes

Did implementation of MasterControl Quality Excellence go as expected?

Yes

Would you buy MasterControl Quality Excellence again?

Yes

Likelihood to Recommend

Great training and setup and awesome customer support

Comments

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MasterControl Quality Excellence helped us reach full compliance