MasterControl Qx Review
October 30, 2024

MasterControl Qx Review

Tom Golden | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with MasterControl Quality Excellence

We use Qx to control all of our procedures, records, validation documents, test methods along with eForms. This ensures compliance with internal and regulatory requirements. One solution was getting out of paper and going fully electronic. We are now working to scan thousands of legacy GMP records and eventually import. This will provide ease of location and linking.

Pros

  • Packet features have improved to capture changes and reason for changes
  • Search capabilities have improved to allow for removing and adding fields in results
  • Flexibility to configure publisher for released, archived, and draft documents

Cons

  • Unable to link reports to My links
  • Building Data Structures is tough when trying to scroll down the list. System prevent an easy scroll. Also not sortable
  • Rules hasn’t worked at all since JReports were introduced
  • Positive - had great impact to obtain QP certification. We managed over 900 docs to address audit findings
  • Positive- rebuilt system in 3 months and got 75% of org trained.
  • Positive- developed and deployed a three tiered training system to include classrooms and deployed in phases over 6 months.
As previously stated, was able to reconfigure the system and deploy quickly. Able to reconfigure roles to ensure users were assigned correct permissions. I mentioned these as the system is easy to configure, test, and deploy. In addition, the use of import spreadsheet made this process very easy to get in place.
MasterControl dominates the workflow space. Veeva docs did not have an intuitive workflow.

Do you think MasterControl Quality Excellence delivers good value for the price?

Yes

Are you happy with MasterControl Quality Excellence's feature set?

Yes

Did MasterControl Quality Excellence live up to sales and marketing promises?

Yes

Did implementation of MasterControl Quality Excellence go as expected?

Yes

Would you buy MasterControl Quality Excellence again?

Yes

Qx has been well suited for all GxP based documents and workflows to ensure a consistent workflow for different types of documents.

Using MasterControl Quality Excellence

175 - Quality, Manufacturing, Process Development, Quality Control, Regulatory

Comments

More Reviews of MasterControl Quality Excellence

  1. Home
  2. Quality Management System Software
  3. MasterControl Quality Excellence Reviews
  4. User Review of MasterControl Quality Excellence