MasterControl Quality review
October 30, 2024

MasterControl Quality review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with MasterControl Quality Excellence

MasterControl allowed us to get all of our quality records and documents into one system. Having all data in one system makes it easier to analyze and report on our data.

Pros

  • Allows customizing for use
  • Flexibility to build roles for specific access rights
  • Reduces paper with eForms

Cons

  • Collaboration step indicator for the leader to know when everyone signs off
  • Option to set time for document to be effective
  • Free text answers for training quizzes
  • Has been a bit slow to train all users
  • Users slow to embrace the system
  • Learning curve in being an admin
It’s not very intuitive
The docs module in MC is pretty similar to Veeva, both are good

Do you think MasterControl Quality Excellence delivers good value for the price?

Not sure

Are you happy with MasterControl Quality Excellence's feature set?

Yes

Did MasterControl Quality Excellence live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of MasterControl Quality Excellence go as expected?

Yes

Would you buy MasterControl Quality Excellence again?

Yes

Excellent for having all quality records in one system

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