Great tool for collecting feedback from a larger sample size quickly
July 06, 2022

Great tool for collecting feedback from a larger sample size quickly

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Maze User Testing

As my organization's design team continues to grow, it makes it very difficult to host moderated usability testing sessions frequently. To gather quick feedback, my team and I have been leveraging tools like Maze User Testing to reach a larger sample of customers to test our products prior to releasing them out to the wild. We've also used it to experiment with A/B testing different designs and that has been invaluable. I'm still learning about the different features the product has to offer, but so far it's been working well for my needs. I've heard from some testers that the UI could be a bit more intuitive, but it's very learnable. All in all, I would recommend Maze User Testing for anyone looking for quick feedback in a pinch.
  • Templates
  • Reporting tool
  • Too easy to delete a draft Maze User Testing - I lost all my progress yesterday and had to redo it
  • Some testers have mentioned the Maze User Testing interface was hard to use - didn't get specifics on that
  • We've used Mazed results to guide product decisions - only positive impact so far
I find Maze's UI more user friendly

Do you think Maze delivers good value for the price?

Yes

Are you happy with Maze's feature set?

Yes

Did Maze live up to sales and marketing promises?

Yes

Did implementation of Maze go as expected?

Yes

Would you buy Maze again?

Yes

The product is well suited for features with a clear mission/task and if you're looking to test with larger sample size. Not sure how helpful Maze User Testing is for qualitative feedback.