Easy to Adopt and Deploy EHR Solution with Impressive High Availablity
February 15, 2018
Easy to Adopt and Deploy EHR Solution with Impressive High Availablity
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with MediTouch EHR
- Intuitive user interface and ability to access from anywhere.
- Accessibility on latest Internet Explorer, Chrome, Firefox, Android, iOS on a variety of devices desktops and mobile.
- User-friendly graphical user interface and ease of user enrollment.
- Inconsistent user experience depending on operating system and device (example: user interface varies from web-browser on desktop to Android app, to iOS).
- Vendor support of latest mobile operating systems lags behind newest update which may present some security risk.
- Modules loading performance can be improved as each department module can take several seconds to load upon first use of the application.
- ICD code updates lag other EHR vendors in availability.
MediTouch EHR had a better back-end support thank eClinicalWorks (eCW) when we asked for high availability of the application to both vendors. MediTouch EHR was able to provided their downtime statistics of the last three years along with where their current host facilities are for our clinical data and application systems. Lastly, MediTouch EHR also shared their five years roadmap of expansion which assured us of even better high availability.