Medium is not medium, it is top class!
March 13, 2020

Medium is not medium, it is top class!

Kevin O'Grady | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Medium

We use Medium as our blog. We publish all our articles to it and also use it to keep ourselves up to date on what's going on in the world. We use it because it has some great writers who write some great articles and do with some authority. We feel the people who use Medium are professional and authoritative.

Pros

  • Easy to read articles.
  • Short and digestible.
  • Quick summary of the highlights.

Cons

  • The payment wall can be confusing.
  • Hard to get traction if you're trying to go viral with an article.
  • Sometimes content gets buried too easily.
  • It has streamlined our content creation.
  • It has reduced the cost of content production.
  • It has allowed us to produce more faster.
Medium is easy to use. It is easy to add highlights and emphasis in paragraphs. It is easy to add images and videos anywhere in your articles. It makes article writing fun and easy to share. Other products were more cumbersome and awkward to use or were more expensive to operate.
We found the support desk of Medium to be really good. They are very focussed on customer service and are willing to go all out to help in every way they can. They are fast to respond and they are also very knowledgable at what they do. They know the importance of being customer-focused.

Do you think Medium delivers good value for the price?

Yes

Are you happy with Medium's feature set?

Yes

Did Medium live up to sales and marketing promises?

Yes

Did implementation of Medium go as expected?

Yes

Would you buy Medium again?

Yes

Medium is the perfect blog because you don't need an external service. You don't need a server. You don't need updates or upgrades. It is easy to write articles on it. The articles can also be shared easily with multiple social networks. All in all, we find it an easy to use and clear platform that has helped us replace our old reliance on WordPress.

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