Using Mention Weekly
August 30, 2016

Using Mention Weekly

Nicky Enriquez | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Mention

I receive an email notification of mentions each day until I reach my quota for the month. It helps me catch comments/questions on social media that I would otherwise miss.
  • Displaying tweets that mention your organization/company without you having to search
  • Delivering an automated response right to your inbox
  • Links directly to users that mention you so you can respond easily
  • Searching instagram and facebook too!
  • Having an unlimited quota!
  • Allowing a user to answer within Mention rather than linking to an account or post
  • It certainly saves me time
  • Teaches a new method of using social media
  • Stresses the importance of great customer service
  • Twitter
You can easily miss a notification or an @ response - but you don't miss anything with Mention.
1 - Web & digital media management.
I think that Mention works best for larger organizations with one social media manager - the automated post email really is helpful, but if you have a larger team or not many mentions, it's probably more easily managed.