Overall Satisfaction with Mention
I receive an email notification of mentions each day until I reach my quota for the month. It helps me catch comments/questions on social media that I would otherwise miss.
- Displaying tweets that mention your organization/company without you having to search
- Delivering an automated response right to your inbox
- Links directly to users that mention you so you can respond easily
- Searching instagram and facebook too!
- Having an unlimited quota!
- Allowing a user to answer within Mention rather than linking to an account or post
- It certainly saves me time
- Teaches a new method of using social media
- Stresses the importance of great customer service
- Twitter
You can easily miss a notification or an @ response - but you don't miss anything with Mention.
1 - Web & digital media management.