CMDB - Asset & Service Management
April 07, 2022
CMDB - Asset & Service Management
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Micro Focus Universal Discovery and Universal CMDB (formerly HP Universal CMDB)
CMDB helps us in fulling several processes of Asset Management as well as Service Management like Incident, Problem, Change, Release in keeping tab of the ownership, SLA tacking & Impact analysis of these mentioned areas. It also helps in business service mapping with respective technologies for event management perspective, this helps us in providing invisibility in the health and performance of the CI supporting the given businesses.
- Service Management
- Asset Management
- Change Management
- Release Management
- Browser Capability
- User Experience
- Asset Management
- Service Requests
- Change Management
- Asset Discovery has been made easy
- Release management is easy
Do you think OpenText Universal Discovery and Universal CMDB delivers good value for the price?
Yes
Are you happy with OpenText Universal Discovery and Universal CMDB's feature set?
Yes
Did OpenText Universal Discovery and Universal CMDB live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of OpenText Universal Discovery and Universal CMDB go as expected?
Yes
Would you buy OpenText Universal Discovery and Universal CMDB again?
Yes