Overall Satisfaction with Microsoft 365 Business
MS Office 365 is the system of choice for us going forward. It does have a number of benefits when it comes to providing the ability to work from any location. Personally, I bought into the concept of moving to cloud for system applications just because we will have the latest tools all the time and there is less change fatigue. Traditionally, the system changes come in one big initiative putting a strain on the resources and personnel.
- The ability to move from system to system within an ecosystem and continue that chain of work has been extremely useful for me.
- Hosting applications in the cloud have eliminated the need for huge capital investments in the conference rooms.
- I believe in the long run it helps in relieving the change fatigue across the organization, particularly when we move to upgrade our systems.
- Microsoft Office 365 absolutely needs some fundamental infrastructure. Without a reliable internet connection, there have been many instances when people have worked on a document offline and it never got updated. Such user experience pain points put a strain on the transformational changes you want to bring about in the organization.
- I think the biggest challenges will be adoption. There is just a lack of education from Microsoft.
- There will always be security challenges. I don't think these will go away but each concern needs to be seriously addressed.
- It will surely help bring down the total cost of ownership of the application.
- It will help in change management aspects and support a seamless transition to the best and latest systems.
- A good understanding of the current state is the key, otherwise, it will end up as another initiative which was ill-timed and not well thought through.
I don't think there are many options available out there if you traditionally have been a Microsoft shop.