Item: Microsoft Cloud for Nonprofit
Rating: 1
Author: Verified User

Use Cases and Deployment Scope

Our organization suffers from a complete lack of visibility of our sponsors, donors and other organizations that financially support our mission. We have no donor management system beyond basic email marketing capabilities and our executive management and board have no "single pane" to visualize our current financial status.

Pros and Cons

The product marketing is engaging
Overall training is rigorous but thorough

The system is ridiculously hard to implement, requiring too many tiers of Microsoft cloud services to be enabled.
The technical aspects of the product are far too complex for anyone with standard cloud-based app training to implement.
The non-profit "qualification" system is poorly designed.

Return on Investment

Attempting to deploy Microsoft Cloud for Non-profits had a negative impact on our donor relations staff, the technical team tasked to deploy it, and upper management who watched the deployment fail.
Overall, this product is too dependent on too many Microsoft Cloud services to really deploy with any sort of clear expectation to management of what the "hidden" costs would be.

Alternatives Considered

Zeffy

Ultimately, we decided to leave MSFT Cloud for Zeffy. It was too much to maintain for our small organization.

Key Insights

Do you think Microsoft Cloud for Nonprofit delivers good value for the price?

Not sure

Are you happy with Microsoft Cloud for Nonprofit's feature set?

Did Microsoft Cloud for Nonprofit live up to sales and marketing promises?

Did implementation of Microsoft Cloud for Nonprofit go as expected?

Would you buy Microsoft Cloud for Nonprofit again?

Other Software Used

Eventleaf, Zeffy, Constant Contact

Likelihood to Recommend

This software is not appropriate for small to medium sized non-profit organizations. It requires an incredible technical "lift" to deploy, and our third-party vendor could not do it successfully. Larger organizations with mature IT support staff well-versed in Microsoft cloud deployment would have a much easier time managing and maintaining this system. The technical cost is too much for a small business to undertake.

Ultimately not right for a small non-profit - the technical cost is too high.

Software Version

Overall Satisfaction with Microsoft Cloud for Nonprofit