Overall Satisfaction with Microsoft Dynamics CRM
Microsoft Dynamics CRM is used by a majority of our organization. Our ticket sales department utilizes it for contact management and pipeline tracking, while our corporate partnerships department uses it primarily for inventory management and contract building.
- Increased employee efficiency with proposal creation process
- Enhanced prospect touchpoints and relationship management
- Improved forecasting and pipeline process
I wasn't involved in the purchase decision for Microsoft dynamics CRM, however I have used a number of other CRM services at different companies. Having used salesforce, goldmine, SugarCRM, and even the CRM component of Ticketmaster's Archtics software system, I can say for sure that Microsoft Dynamics CRM is the best CRM I've ever used.
Microsoft Dynamics CRM is perfect for putting together a sponsorship proposal as it integrates with our asset inventory and also helps immensely with making sure all proposals stay under our fulfillment marks.