New Hope GP Review
February 02, 2019

New Hope GP Review

Mike Bisceglia | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User

Overall Satisfaction with Microsoft Dynamics GP

A single group of 6 financial staff uses GP 2016 on a daily basis for GL data entry and processing. Paycor payroll data is integrated into GP every pay period through an import function. GP addresses the business challenges associated with organizing company specific financials and producing reports such as income statements along with quarter and year-end requirements.
  • Reporting
  • Accounts Payable batch entry
  • Microsoft support
  • Annual licensing retainer stipulations
  • Extremely complex table structures
  • Version upgrade complexity
  • Have had table issues that were very expensive for our Microsoft GP partner consultant to correct.
  • Was late on a maintenance/retainer payment deadline resulting in a substantial increase in annual payment that became locked in indefinitely.
  • In 2017 Microsoft raised their GP support incident rate from $169.00 to $499.00.
  • Cloud or externally hosted GP is extremely expensive and not cost effective for many businesses.
Cannot find where it is well suited. Perhaps, for a very large company or organization with a large IT Microsoft SQL database support presence.

Microsoft Dynamics GP Feature Ratings

Accounts payable
Cash management
Primary and Secondary Ledgers
Standard reports
API for custom integration
Role-based user permissions
Single sign-on capability