Microsoft Dynamics SL is quite dynamic!
March 27, 2015
Microsoft Dynamics SL is quite dynamic!
Score 8 out of 10
Vetted Review
Verified User
Modules Used
- Accounts Payable
Overall Satisfaction with Microsoft Dynamics SL
Currently, it is not being used at my organization. It was highly utilized at my last organization, where I worked for 3 years. It was predominantly used within the finance and accounting department, where we used it to keep track of our G/L accounts as well as make debit and credit adjustments to our factories overseas. It helped us keep track of what we owe and what is to be paid out to us.
Pros
- Easy to create debits and credits to applicable accounts.
- Easy to keep track of payments, which can be seen on the easy to access Aging report.
- Easy top view line items of each transaction made to each account
Cons
- Difficult to reverse an incorrect entry.
- Difficult to complete some tasks without authorization to certain modules.
- Would freeze up a lot, and would therefore have to start over.
- Increased employee efficiency. While using this program, I was able to complete payments to factories pretty seamlessly. I just had to select the invoice that was getting paid, and include it in the batch for payment.
- Better customer service. I was able to better communicate with factories what was owed to them and why by entering the debit or credit notes and adding them to the batch to submit for payment.
They were both pretty easy to use, but I started using Microsoft Dynamics SL so it was a matter of knowing and becoming familiar with this program first. I became very accustomed to the modules and how to navigate the program.
Microsoft Dynamics SL Feature Ratings
Using Microsoft Dynamics SL
5 - They were the accounting department, which was made up of five people. Each had a different specialty, such as accounts payable and accounts receivable. Mine was accounts payable, where I would pay our overseas factories on a biweekly basis.
5 - These were accounting and financial professionals who helped maintain the support of Microsoft Dynamics SL. They also had many years of experience with accounting and finance programs and technology.
- Helped us figure out what invoices were due or past due.
- Helped us reconcile our accounts
- Helped us keep track of what we were owed and what we owed other factories.
- Helped us chase factories when we received a short payment
- Continue to help keep track of our books
Evaluating Microsoft Dynamics SL and Competitors
Not Sure
- Product Features
- Product Usability
This program was used before I worked for my former organization. I feel that based on the price and the usability of this product, they were able to adapt it and utilize it right away. It was extremely applicable to keep tabs on our books, especially considering the industry they are in.
I didn't have any say in the purchase and use of this product, but I am glad I was able to have such a great experience getting to use and become familiar with this program. It gave me a much better understanding on how this financial technology is so necessary in business.
Microsoft Dynamics SL Implementation
- Implemented in-house
Not sure - This was before my time at the company.
- How to switch modules to fully utilize the system.
- How to receive further authorization to modules.
Microsoft Dynamics SL Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
Yes - It was resolved quickly. The issue at my last job was that the program would freeze up or close out automatically. It was quite frustrating, so I initially went to my former organization's IT department. When he couldn't reach a resolve, he was calling the support team. They were able to walk him through the issues and help him better assess the problem so that it could be prevented in the future.
When our program froze, they were extremely capable of helping to resolve the problem. They told us that it was a bug and to resolve the issue the program just had to be reinstalled and the computers rebooted. Once that was complete, the program was working like new. The support team was extremely gracious and cared about the issue at hand and the progress we made.
Using Microsoft Dynamics SL
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient | None |
- Creating debit or credit adjustments
- Creating batches for payment
- Downloading and printing the aging report
- Deleting incorrect debit or credit notes
- Deleting already printed checks
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