4 Out of 10

We use Mimecast Advanced Email Security to filter through all incoming and outgoing emails within our corporate Enterprise. This is an essential tool for any organization. However, Mimecast Advanced Email Security is not great. The web portal is EXTREMELY unintuitive and difficult to navigate. The different folders and pages are not well named or laid out. The filters are inconsistent and we are constantly having to add more policies to change filtering rules. There has been nothing we can do to avoid having to spend tons of time daily looking through Mimecast Advanced Email Security blocked emails. Also, our Mimecast Advanced Email Security support concierge or helpdesk team have been extremely unhelpful. either they tell us our settings look good and nothing needs changed or they just completely ignore our emails and ghost us. They refuse to take responsibility when there are issues with the product. As soon as our contract ends we are going with Checkpoint IMMEDIATELY. After having so many issues we have done extensive research and we know Mimecast Advanced Email Security is not the way to go. I know several other IT professionals who have similar grievances with Mimecast Advanced Email Security.

yes. switched from Doucircle. integration went well.