Overall Satisfaction with MINDBODY
We have been using Mindbody since 2011. It has had a few evolutions through the years, but I really like all that it has to offer. We have used the following components:
The reports are easy to use and comprehensive. Some of the features offered may be more than you need and can sometimes complicate the setup and problem solving, but the technical support is off the charts. Yes, sometimes there may be a long hold time, but they have started the call back option which is great.
The only thing missing for me would be payroll integration to the payroll service I use which is called Gusto. Currently, I have to manually input the data into the payroll service. It would be great if those two systems could just talk to each other. I know Mindbody integrates into ADP and some others, just not the one I use.
- Scheduling (including allowing online scheduling)
- Payroll
- Classes
- Workshops
- Services
- Marketing
- Constant Contact integration
- Text and email confirmations and reminders
- Product sales, tracking, and inventory
- Online product sales
- and probably some of the other features I am not thinking about right now.
The reports are easy to use and comprehensive. Some of the features offered may be more than you need and can sometimes complicate the setup and problem solving, but the technical support is off the charts. Yes, sometimes there may be a long hold time, but they have started the call back option which is great.
The only thing missing for me would be payroll integration to the payroll service I use which is called Gusto. Currently, I have to manually input the data into the payroll service. It would be great if those two systems could just talk to each other. I know Mindbody integrates into ADP and some others, just not the one I use.
- Ease of use
- Technical support
- All encompassing
- Needs to have the ability to deposit to multiple bank accounts
- Integration with Gusto payroll services
- The multitude of reports makes tracking your business growth easy.
- Dashboard clearly indicates your areas of growth and decline and shows you those numbers in both numbers of clients and revenue generated.
- Appointments Plus and ChiroTouch
We used Appointments Plus before MINDBODY and will be moving the chiropractic end to ChiroTouch for 2018