Overall Satisfaction with MINDBODY
I wanted to onboard my entire team onto Mindbody. I was using another app for years but I was suckered into buying from a salesman.
- Marketing
- Customer service
- On boarding
- Delivering the product
- Customer service
- Negative ROI of 300 per month
Vagaro customer service actually answers your questions and is responsive. They're 1/3 of the price. It's a decent enough app and can do most things. I thought Mindbody would have the capability I need but in reality, it does not. They sold diamonds but delivered vapor. Now I'll just hire an administrative assistant for 4 hours per week to do the things Mindbody can't do while delivering my customers a personal experience and still save more money than switching to Mindbody.
Do you think MINDBODY delivers good value for the price?
No
Are you happy with MINDBODY's feature set?
No
Did MINDBODY live up to sales and marketing promises?
No
Did implementation of MINDBODY go as expected?
No
Would you buy MINDBODY again?
No