Using Mindflash for online training
Rick Vlahos | TrustRadius Reviewer
December 29, 2016

Using Mindflash for online training

Score 10 out of 10
Vetted Review
Verified User
Review Source

Software Version

Pro

Overall Satisfaction with Mindflash

We are the training/certification agency for the hearth (fireplace) industry. We provide training for retailers and installers all across the US and Canada. We needed a platform that is reliable, simple to use and of course economical. We currently have 250+ classes available. Each has a PowerPoint presentation along with a narrated audio track. Our customers can purchase classes one at a time or we offer a 12 month subscription that gives them access to all 250+.
  • Creating and editing classes with attached quizzes is really simple.
  • It is also quite simple to add or edit an audio track for each slide. This allows us to keep people engaged and prevents them from simply skipping through the programs.
  • The historical records for each student and/or class are great.
  • It would be nice to have a copy & paste function for quiz questions that are used in multiple classes. Currently you have to start from scratch for each one.
  • Editing a narrated audio track is a challenge. I find it easier to create and edit the audio before uploading it to the system. It would be nice to eliminate that step.
  • I would love to be able to set (or reset) passwords for our users. Since we rely on using e-mail addresses as their user name I lose the ability to do so. The "Forgot Password" link usually works but the e-mails get rejected in some business e-mail systems.
  • Our user base varies widely from some that are very computer literate to those that are still trying to figure out how to use their fax machine. We needed a system that would meet the needs of the entire spectrum. Mindflash has done so without a problem.
  • Like most non-profits, our budget is always tight and we don't have an abundance of staff people so we needed a system that was clean, simple and economical.
  • Mindflash customer service and response to questions has been terrific. They are always listening to new ideas and willing to help with out of the ordinary situations that come up.
While the Saba Centra system offered the ability to deliver live classes, the program became cost prohibitive.
I love it. I am a raging fan of this platform.