Overall Satisfaction with Mindflash
We are the training/certification agency for the hearth (fireplace) industry. We provide training for retailers and installers all across the US and Canada. We needed a platform that is reliable, simple to use and of course economical. We currently have 250+ classes available. Each has a PowerPoint presentation along with a narrated audio track. Our customers can purchase classes one at a time or we offer a 12 month subscription that gives them access to all 250+.
- Creating and editing classes with attached quizzes is really simple.
- It is also quite simple to add or edit an audio track for each slide. This allows us to keep people engaged and prevents them from simply skipping through the programs.
- The historical records for each student and/or class are great.
- It would be nice to have a copy & paste function for quiz questions that are used in multiple classes. Currently you have to start from scratch for each one.
- Editing a narrated audio track is a challenge. I find it easier to create and edit the audio before uploading it to the system. It would be nice to eliminate that step.
- I would love to be able to set (or reset) passwords for our users. Since we rely on using e-mail addresses as their user name I lose the ability to do so. The "Forgot Password" link usually works but the e-mails get rejected in some business e-mail systems.
- Our user base varies widely from some that are very computer literate to those that are still trying to figure out how to use their fax machine. We needed a system that would meet the needs of the entire spectrum. Mindflash has done so without a problem.
- Like most non-profits, our budget is always tight and we don't have an abundance of staff people so we needed a system that was clean, simple and economical.
- Mindflash customer service and response to questions has been terrific. They are always listening to new ideas and willing to help with out of the ordinary situations that come up.
I love it. I am a raging fan of this platform.