MindTouch Review
August 28, 2017
MindTouch Review
Score 10 out of 10
Vetted Review
Verified User
Software Version
MindTouch Responsive
Overall Satisfaction with MindTouch
We use MindTouch as our primary knowledge base for our employees and external customers. It allows our external customers and employees to access knowledge base topics and helps with troubleshooting issues.
- Simple GUI editing (WYSIWYG)
- MindTouch has a powerful search function
- Content Reuse and single document with information for internal and external customers
- Use of Deki Script can be confusing and difficult
- Faster resolution
- External customers can search for the information themselves without having to call us (Support Team)
MindTouch is user-intuitive and mobile-friendly