MindTouch Review
Updated October 11, 2017

MindTouch Review

Deborah Fuhrmann | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

MindTouch Responsive

Overall Satisfaction with MindTouch

Currently MindTouch is mainly used by support to record our answers and solutions as well as our documentation team who publish our product documentation.
  • Easy to use editor.
  • Simple to build out structure and change as needed.
  • Resolution time.
  • Update on ticket status.
  • Better reporting for KCS metrics.
  • Increased website traffic.
MindTouch is really great with content that is public and requires no restrictions for audiences.