MindTouch Review
Updated October 11, 2017
MindTouch Review
Score 8 out of 10
Vetted Review
Verified User
Software Version
MindTouch Responsive
Overall Satisfaction with MindTouch
Currently MindTouch is mainly used by support to record our answers and solutions as well as our documentation team who publish our product documentation.
- Easy to use editor.
- Simple to build out structure and change as needed.
- Resolution time.
- Update on ticket status.
- Better reporting for KCS metrics.
- Increased website traffic.