Would like to see more free training provided
June 08, 2022

Would like to see more free training provided

Denise Carmody | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

Other

Overall Satisfaction with MIP Fund Accounting

We use MIP Fund Accounting for Accounts Payable, Accounts Receivable, Payroll, Cash Receipts, Cash Disbursements, Journal Entries, and Financial Reporting. Some of the problems I have is being able to create invoices. I currently create them in Word and then manually enter them into MIP. I also have numerous logs I have to keep manually to track check numbers, voucher numbers, journal entry numbers, etc. It would be great if/when everything moves to the Cloud (I think). I currently do not use the Cloud because I cannot perform all functions there and I don't want to switch back and forth between classic and cloud. The only other problem I have is that all of the training moves so fast and I am still learning the system. I often get lost and can't catch up. Very frustrating. Also, we have to pay for classes for training and I feel it should have been included in the price of the program. Not for a limited time. When I look at the manuals I have downloaded and printed there are often steps missing. I think they are not written for "first-time" users. There were numerous problems in our initial training.
  • Processes are clear and concise
  • Ease of use once you understand the flow
  • Creating reports
  • Being able to change what you view on display report functions
  • Remembering check or voucher number in A/P and Payroll
  • Training
  • It does seem to have saved me some time
  • It has reduced the IT costs
I feel there are times when I am not exactly sure what criteria to enter to get the result I am trying to capture. More free training would be great.
I definitely do not want to go through another conversion. Mine was a nightmare.
They did not have NXT when we began with Blackbaud. While it also had its problems, it had some things that I liked better and some not so much. I think that is true with all integrated systems.

Do you think MIP Fund Accounting delivers good value for the price?

Yes

Are you happy with MIP Fund Accounting's feature set?

Yes

Did MIP Fund Accounting live up to sales and marketing promises?

No

Did implementation of MIP Fund Accounting go as expected?

No

Would you buy MIP Fund Accounting again?

Yes

Already addressed in previous comments