Overall Satisfaction with MobileIron Acquired by Ivanti
MobileIron is used on all of the mobile devices that we provide to our associates. We use it to track the assets, phone numbers, and installed apps. It also is VERY useful to determine the security status of the device, and whether it is configured appropriately, as well as enforcing security protocols on the devices. MobileIron is especially helpful in distributing official apps to allow our associates to most efficiently utilize the device in their day to day use.
- App management
- Device management
- User experience management
- Location services are not always accurate, often not reporting in a location in over 72 hours. Enabling "lost mode" should force the device to send its location with each subsequent check-in but it does not.
- Managing tags could be improved.
- Note the above problems may not be totally the fault of MobileIron, as our devices are 100% Apple, which doesn't always allow vendors full access to the devices.
- It greatly improves our visibility into where our assets are located and who they are assigned to.
- We are able to also track active phone numbers and help correlate them to various cost centers to insure that various business units are charged accordingly.
- With published apps in Apps@work, we are able to guarantee our associates are using the appropriate apps and not a similar app that is not approved.
We investigated Meraki, but it was much less polished and feature-rich. Hands down MobileIron was the best in breed choice.