TOP Moments with Momentum.io
Overall Satisfaction with Momentum.io
We widely use Momentum.io for sales in our org and it has been very useful starting from Momentum.io capturing the Minutes of meeting and sharing it to the sales reps which helps drive the meetings better. And as Admins we have provided AI seat user profile to all the users.
Pros
- Perfect Notes taking from the meetings and providing it for the users. There have been no mistakes from the meetings so far
- Love the native language option out der. This works widely and takes the exact notes from the native conversations too
- The ability to provide more connectivity options like Zoom, Teams, Salesforce, etc.
- The team is always upgrading the platform with more features
- Price point is also one of the best ones in this app
Cons
- As mentioned previously Momentum.io does its own things in terms of updates and constantly keeps upgrading the app for the users and has nothing left behind to complain about
- It could add more help texts for the end users
- Others are good, perfect app and the AI works the best
- It has significantly increased the accuracy of the conversations had and pasted out there in the opp fields
- Helps drive the entire sales process better
- The sales account managers do not have to check back the points pasted out der in the salesforce objects
- Outreach
Momentum.io has stepped out as it is more accurate, provides native language options, has the ability to update the relevant pricing, next steps, why buy, and other important fields across several objects in the sales cloud.
Do you think Momentum.io delivers good value for the price?
Yes
Are you happy with Momentum.io's feature set?
Yes
Did Momentum.io live up to sales and marketing promises?
Yes
Did implementation of Momentum.io go as expected?
Yes
Would you buy Momentum.io again?
Yes
Using Momentum.io
2000 - Sales leaders, reps use this. It is used for driving sales. Also we are representing it for our customer success and technical success managers. We are doing this in phases.
20 - To support Momentum.io, you need people and skills in software engineering (frontend, backend, and platform engineering with modern frameworks like React, and experience with cloud infrastructure like GCP), AI/ML, data science, sales operations (RevOps), and customer success. Additionally, soft skills like customer empathy, strong problem-solving, technical leadership, adaptability, and a collaborative, growth-minded approach are crucial for success in their fast-paced, innovation-driven environment.
- Sales
- Customer Success
- Technical success managers
- Support Agents
- For using native language
- For taking notes and sending it in the proper formats to the end users
- For being able to use AI and auto update the taken notes into sales cloud
- We are looking to adapt similiar ways for other branches
Momentum.io Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
Yes Premium purchase because the features and price point was very reasonable and the support too is excellent.
Yes during the setup, the team was in long calls and helped the setup.

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