monday CRM gets bigger and better
May 05, 2025

monday CRM gets bigger and better

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with monday CRM

We use monday CRM to manage all our leads, from the first contact until the deal is closed. We had the need to aggregate all leads from all sources and to have a easy way to gather data about our sales team.

Pros

  • Easy to use
  • Nice image and feel
  • The way that data is presented

Cons

  • More detailed and complex data
  • Price is too high
  • We can keep better track of our funnels
  • We can better understand what ads are working
Because it’s very user friendly and has appealing visuals that makes you want to use it more and more.

Do you think monday CRM delivers good value for the price?

Yes

Are you happy with monday CRM's feature set?

Yes

Did monday CRM live up to sales and marketing promises?

Yes

Did implementation of monday CRM go as expected?

Yes

Would you buy monday CRM again?

Yes

I think it’s very well suited for companies with different types of users, because it’s very easy to use and its visuals make it appealing.

monday CRM Feature Ratings

9.2
Customer data management / contact management
10
Workflow management
9
Opportunity management
8
Integration with email client (e.g., Outlook or Gmail)
10
Contract management
9
Interaction tracking
9
Customer Service & Support ()
Not Rated
8.0
Lead management
8
10.0
Task management
10
Billing and invoicing management
10
Reporting
10
9.0
Forecasting
9
Pipeline visualization
10
Customizable reports
8
9.3
Custom fields
10
Custom objects
9
Scripting environment
10
API for custom integration
8
9.5
Role-based user permissions
10
Single sign-on capability
9
Social CRM ()
Not Rated
9.0
Marketing automation
9
9.0
Mobile access
9

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