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Personalization with Monetate
September 22, 2017

Personalization with Monetate

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Test & Segment

Overall Satisfaction with Monetate

We use Monetate to personalize and test experiences for different customers. It is being used by our E-commerce department Monetate addresses the different behaviors we can expect from our customer database.
  • A/B tests
  • Personalization
  • Great customer support
  • Better UX. Dashboard can be overwhelming.
  • Offer training sessions to utilize the platform.
  • Offer a mobile app.
  • Increased lift in checkout.
  • Ability to discover consumer behavior.
  • Removes the need to discover other vendors/testing platforms.
Great testing capabilities but can be overwhelming for those who don't have the knowledge to utilize each function.
Amazing capabilities to address each kind of customer. The ability to understand your customer is endless.
Very impressive machine learning capabilities to study the incremental lift monetate provides for experiences running.
Digestible and easy to understand reporting display and capabilities to digest consumer behavior.
Haven't really explored this issue.
Monetate is great to utilize to discover/address different customer behaviors on site. However, it can be difficult to utilize if you don't have the resources and are not well versed in coding.