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MonkeyLearn

MonkeyLearn

Overview

What is MonkeyLearn?

MonkeyLearn is a Text Analysis platform that allows companies to create new value from text data.

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Recent Reviews

TrustRadius Insights

MonkeyLearn has proven to be a valuable tool for automating workflows and extracting texts from various sources such as emails, chats, and …
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All-in-one solution.

9 out of 10
January 25, 2022
MonkeyLearn is one of the easiest text analysis tools to set up and use. It is used to extract custom content or data within texts.It …
Continue reading
Read all reviews
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Pricing

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API

$299

Cloud
month

Studio

custom pricing

Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://monkeylearn.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $299 per month
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Product Demos

MonkeyLearn Demo

YouTube

#2: Marketing & The Machine - Adobe demo, Predictive capabilities & MonkeyLearn's low-code app

YouTube

Animated Explainer video: MonkeyLearn

YouTube

[500 STARTUPS DEMO DAY 2015] BATCH 14, MonkeyLearn

YouTube

Take a tour of MonkeyLearn Studio Dashboards

YouTube

Webinar - Introduction to MonkeyLearn

YouTube
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Product Details

What is MonkeyLearn?

MonkeyLearn provides a simple graphical interface where users can create customized text classification and extraction analysis by training machine learning models such as sentiment analysis, topic detection, keyword extraction.

MonkeyLearn Video

Product Instruction

MonkeyLearn Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

MonkeyLearn is a Text Analysis platform that allows companies to create new value from text data.

MonkeyLearn starts at $299.

The most common users of MonkeyLearn are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(12)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

MonkeyLearn has proven to be a valuable tool for automating workflows and extracting texts from various sources such as emails, chats, and documents. This functionality has been highly appreciated by users, allowing them to save time and streamline their processes. Additionally, organizations have successfully utilized MonkeyLearn to transform ticket data into tags for customer support platforms like Zendesk. This has facilitated smoother customer interactions and enabled trend analysis for better decision-making.

The ease of use and flexibility of MonkeyLearn have garnered positive feedback from customers. Users have particularly praised the software's ability to seamlessly integrate with other applications and web tools, making it effortless to incorporate into existing workflows. Moreover, MonkeyLearn's text analysis capabilities have provided users with actionable insights by extracting custom content or data within texts. This feature has been especially useful for data-driven decision-making and gaining valuable information from large volumes of text without the need for manual reading.

Customers have found great value in MonkeyLearn's ability to analyze feedback from their clients. By quickly scanning and identifying trends in customer data, users can efficiently respond to emerging issues or opportunities without being overwhelmed by a large amount of information. Furthermore, MonkeyLearn's AI system has assisted marketing teams in converting technical language into simpler terms, improving communication with a wider audience. The user-friendly experience offered by MonkeyLearn is notable as well, as the tool does not require extensive training and is easy to learn.

The support provided by MonkeyLearn through its excellent customer service has left customers satisfied. Additionally, the detailed API documentation has further enhanced the experience, ensuring a smooth integration process and offering support whenever needed. Overall, MonkeyLearn has proven to be a versatile tool that solves various challenges across different industries through its automation capabilities, text analysis functions, and user-friendly interface.

Reviews

(1-7 of 7)
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January 25, 2022

All-in-one solution.

Daryl Tan Jia | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
MonkeyLearn is one of the easiest text analysis tools to set up and use. It is used to extract custom content or data within texts.It offers flexible deployment options and includes native support for multiple languages. It facilitates integration with other applications, that is, it integrates with more than 1,000 web tools thanks to its integration with Zapier. It allows to connect to the MonkeyLearn platform directly with applications like Typeform, Front, Zendesk and more to automatically get content, topics and keywords to classify in tags in a much easier way.
Deep Gill | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
MonkeyLearn helped me turn my texts into actionable data, offering powerful features that extract texts from emails, chats, documents, and more, a software that allows data classification and extracting texts from emails, chats, documents among others. A tool that works safely and powerfully, yielding positive results to our organization by automating workflows.
January 21, 2022

Automate ticket tagging,

Score 10 out of 10
Vetted Review
Verified User
Incentivized
MonkeyLearn allows me to turn my ticket data into tags for my Zendesk, which is great for me to connect with customers properly and I can even upload CSVs and connect with my apps via direct integrations, Zapier, or API. I get a lot of data from my users, but I don't have the time or the ability to read through the feedback I receive. By using the tags that MonkeyLearn creates for me, I can quickly scan my data and find trends.
Alonso Cienci | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
MonkeyLearn is a unique combination of customer experience (CX). Specific CX questions help you get your NPS scores easily. It offers many third-party integrations, it is complemented by Excel, ideal for creating interactive charts and graphs.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our team uses MonkeyLearn so that our marketing team can convert the technical text into simpler language. It has an inbuilt AI system which helps the tool to understand and provide real-time suggestions. The tool helps to explain any blog or article in easy layman language. It does not require any specific training and is easy to learn.
Lakshya Kashyap | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It is easy to use and we can easily use machine learning algorithms. They have excellent customer service. It is very flexible and easy to use with detailed documentation of their APIs. It certainly slows down your work by easily extracting data from emails, chat, web, etc. We scan a ton of information into our systems and MonleyLearn makes it easier to analyze all the text
Score 8 out of 10
Vetted Review
Verified User
Incentivized
For feedback analysis of customers with Service request closures and project closures, where the customer survey form is sent with the request for detailed feedback on how the service was, how the communication flow was, how the interaction, updates, and the overall communication end to end was. Customer experience is fully captured.
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