Item: Mural
Rating: 10
Author: Verified User

Overall Satisfaction with MURAL (formerly Mural.ly)

Use Cases and Deployment Scope

MURAL's being widely used by some large departments, particularly related to services delivery. It's being used to addressed any kind of problems or situations, but it's particularly used as a modelling tool for gaining common understanding, of new business flows, and team understanding and alignment of customers scenarios.

Pros and Cons

Pros

visual 'mind-mapping'
brainstorming processes
Very easy to use and adopt
Very good graphic interphase

Cons

It'd be nice that the zoom regulation could be easier to manage
The advanced features are a little bit easy to adopt. Why not adding some agile trainings, or some other tools to facilitate their adoption
A faster and easier way to Integrate with ms office

Most Important Features

Easy to adopt
Easy to use
Flexibility
Integration
Collaboration

Return on Investment

It helped to engage and close key projects.
MURAL keeps being a reliable tool for our teams
Expecting more functionalities for the releases to come

Key Insights

Do you think Mural delivers good value for the price?

Yes

Are you happy with Mural's feature set?

Yes

Did Mural live up to sales and marketing promises?

Yes

Did implementation of Mural go as expected?

Yes

Would you buy Mural again?

Yes

Other Software Used

SketchUp

Likelihood to Recommend

I think MURAL is great to sketch fast teams action, in a collaborative way. When a plan needs to be done, for some specific action (software go live, software trainings, etc), and a number of people needs to be part of, I found MURAL an easy and quick tool to adopt and use, almost immediately, without much further explanations. On the other hand, I wouldn't use for a more accurate or formal scenario, where you need to establish some precise and well-defined actions (industrial process, for example).

Comments

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The perfect tool for team collaboration and concrete results