Mural - a GREAT collaboration tool for teams, projects and more!
November 03, 2021

Mural - a GREAT collaboration tool for teams, projects and more!

Ann Puckett | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with MURAL (formerly Mural.ly)

Currently, it is being used among many departments for several different use cases. We have our strategic communications team using it for feedback on our annual report, our centennial celebration team is using it for project planning, our finance department is using it for updating & reviewing goals, our program department is using it for process mapping.
  • Custom configuration of design templates
  • Easy to invite and engage guests
  • Real-time collaboration
  • It is somewhat clunky inviting guests (vs. assigning a user)
  • The ability to easily turn off tracking people (should be default off)
  • Wish it would auto-resize shape larger for characters rather than characters getting smaller.
  • The ability to create sticky notes as you would in-person
  • The ability to invite many guests for free and easily without the need to have an account
  • How many options there are for customizing to make it your own
  • As a nonprofit, we were granted 10 free licenses which was a huge return for us
  • The ability to collaborate virtually as a team has been priceless
  • Staff time saved to more easily collaborate on projects vs. not being able to
Mural has many more features PLUS it is so much easier to invite guests and get them engaged right away - 100% better experience overall. I felt like Mural had many more features and felt much more like the in-person experience vs. Jamboard. It is well worth the investment in my opinion even if we did not get a nonprofit discount.

Do you think Mural delivers good value for the price?

Yes

Are you happy with Mural's feature set?

Yes

Did Mural live up to sales and marketing promises?

Yes

Did implementation of Mural go as expected?

Yes

Would you buy Mural again?

Yes

It is very well suited for virtual collaboration particularly in a situation where you would normally be in a room brainstorming in person. It works great for projects, committees or teams who need to come together to collaborate on an idea, project, process mapping, goal setting or as someone said just a place to jot down their own personal to-dos and or stick notes.