NetBase Review
Anonymous | TrustRadius Reviewer
October 25, 2014

NetBase Review

Score 6 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with NetBase

NetBase is used as part of a suite of tools to evaluate brand sentiment. It is used by a small group of analysts who are tasked with social media research.
  • Visual display
  • Sentiment calculations
  • Ease of use
  • Limited calculations
  • Accuracy suffers
  • Limited pickup
  • It adds a little extra flavor to some reporting
  • Very few social media specific projects
  • More of a discovery tool for us
Accuracy is mediocre, and doesn't pick up nuance in language (no machines do), i.e. sarcasm, synonyms, acronyms.
Nothing i can't do myself with Excel.
  • Radian6,Visible Intelligence
NetBase has a better UI.
The real alternatives are limited, and the UI makes a big difference in productivity.
NetBase is only good for general sentiment evaluation, almost qualitatively.