Intermapper Reviews

11 Ratings
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Score 9.0 out of 101

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Reviews (1-9 of 9)

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Score 9 out of 10
Vetted Review
Verified User
Review Source
We use Intermapper in the Information Systems department to monitor our infrastructure for our entire organization. It is a relatively inexpensive and easy to use tool for the monitoring and notification of critical infrastructures status and availability. We keep it running on all our desktops and on a TV in the office to assess the availability of all our switches, virtual servers, and other critical infrastructure devices. It uses visible, audible, and email alerts to notify of problems.
  • The interface makes it very easy to add devices to monitor.
  • You can set custom threshold for the alerts to different levels per device. This allows you to set critical infrastructure to easily alert at lower thresholds.
  • You can customize the way the devices are displayed and the size of the interface. This make it easy to put in tight spots on your 2nd or 3rd monitor.
  • You can divide your devices by type into separate maps and show inter-connectivity of devices.
  • We would like to see a little more flexibility in the graphics choices for the display of the items. You can change the symbols, but changing background colors of the symbols without changing the entire symbol would be nice.
Intermapper is a light weight, quick and easy to use monitoring application. It will get you up and monitoring key infrastructure devices with a simple management interface and effective alert system that doesn't generate a lot of noise. It provides mobile device access through a web interface and is relatively inexpensive.
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Score 8 out of 10
Vetted Review
Verified User
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We use Intermapper within our department to monitor all of our network connectivity devices and their backup batteries.
  • Customization.
  • User-friendly.
  • Able to write your own MIBS.
  • Sometimes stops polling for no reason.
  • Periodic reprobe and make your maps look messy.
Even with Intermapper's quirks, it is still a great solution for monitoring a network. It is so customizable that it would work in any environment big or small.
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Score 10 out of 10
Vetted Review
Verified User
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Our network department uses intermapper for real time monitoring, troubleshooting and alerting on network device and connections between them.
  • Intermapper real time showing of links and load on them has no match. It is simply best!
  • Intermapper's flexibility of alerts are amazing.
  • Selection of probs and ability to create custom probes is great.
  • Ability to select specific interfaces or resources is also great!
  • Discovery process could use polishing.
  • The apperance of new links/interfaces could be annoying at times.
  • In a small/mid size network where multiple links would need to be monitored.
  • Also in environmental where large number of services on multiple platforms would need to be monitored.
  • In environmental where real time alerting system is needed, intermapper shines!
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Jim Cobb profile photo
Score 10 out of 10
Vetted Review
Verified User
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Intermapper is my main systems monitor software. I use different software to monitor SIEM, AD and that sort of thing. But Intermapper is what lets me know what's up and what's down with a wonderful live network map. When we get a helpdesk ticket for a network related problem, a simple glance at the Intermapper map lets me know if the issue is isolated or company wide.
  • The best thing about Intermapper is that it is map-based. You start by building your map, which is done completely automatically. I've used many different monitoring software packages, Solarwinds, Nagios, OpManager, and it is a royal PITA to create live maps with those.
  • Another great feature is that it shows you, visually, the bandwidth utilization of your network by using "ants" and color codes. Incredibly useful.
  • Alarms are very easy to setup, again much easier than the packages mentioned above.
  • Room for improvement would be better "shortcuts", they have some great setup shortcuts in some sections, but none at all in others, for some reason.
  • Intermapper does not print out very well. What would be awesome is if you could export the map in Visio format.
  • Cleaning up after map discovery can be tedious. For example when it finds a switch, it maps out every individual switch port. It can be time consuming to getting the map just as you want it. Good news, you only have to do this once.
If you've never mapped your network out before, download a demo of Intermapper and let it run. Your jaw will drop as your network grows before your eyes. If you have your network already mapped, you still would like InterMapper because it will find stuff you did not even know you have. If I were a network consultant, the first thing I would do when I hit a client's site is to start a scan with Intermapper. You will very quickly learn what the topography is.
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Dan Pelton profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Intermapper in our IT department to monitor our connections to our plants. We display them on TVs and they let us know that our plants are up, down, or running slow. It helps us get ahead of any issues before our plants call us. We can be proactive vs. reactive.
  • Intermapper is easy to install and get working quickly.
  • It gives us a real time look at our network across the board.
  • We can be alerted immediately if a site is having issues.
  • I don't have many complaints with Intermapper. It's a pretty simple tool for what we use it for, and it has worked well for us.
Intermapper is great for getting us ahead of an issue. I can see when a plant is up, down, running slow, etc. We get a nice look at the main connection to our sites, as well as backup circuits all displayed at our NOC. Very easy to use and easy to work with.
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Ryan Stasel profile photo
Score 7 out of 10
Vetted Review
Verified User
Review Source
Monitoring systems managed by SOJC IT Operations. Websites, file servers, various printers and network hardware.

It primarily acts as a notification system if a service or system goes down. As a largely 24/7 operation, without an actual Ops desk, this needs to be automated notifications when things go down, so I, or my backup, can get things back up.
  • Provides some out of the box Apple centric probes.
  • Provides a relatively user friendly GUI
  • Missing the ability, still, after years of asking, for dynamic probe names in a map. I should be able to look at a map, and see "system is down for X minutes" without clicking on the device to get it's status.
  • Free option for an offsite monitor to let you know if your main monitoring system is down. There used to be a 5-for-free license, but that doesn't seem to exist anymore.
For those more comfortable with a GUI, or need Apple specific probes, it's great. For those that are on a limited budget, or are more familiar with a command line, I'd probably recommend a free option like Nagios, etc.
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Geoff Benedetti profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source
As the network administrator for Anchorage Water & Wastewater utility, I use Intermapper on a daily basis. Several other techs in our IT department use it as well. I monitor 150 routers and switches as well as servers, access points,UPSs, SCADA PLCs and just about anything else you can think of with an IP address. I look at it when I first come in in the morning, as a quick and dirty view of the network, to see if anything is down. I have about 18 maps that I've built and I can use the double-click action to log into any of the devices on any map. This makes managing everything very easy and convenient.
  • Monitors devices via SNMP.
  • Allows logging into devices via helper apps, making management very easy.
  • You can monitor Microsoft Windows Services with Intermapper.
  • You can set up alerting for when devices are down. The alerting can be an e-mail or text, or an audible alarm.
  • Does trending or charting of network links so you can see network utilization over time.
  • Sometimes when you set up connectivity between devices, the links will disappear or change.
  • Sometimes the display gets wonky.
  • Sometimes charts seem to disappear.
It's great for monitoring SNMP devices; if you can just set up ping/echo to devices.
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Score 8 out of 10
Vetted Review
Verified User
Review Source
We use Intermapper to monitor all of our servers and our network infrastructure. We use this specifically in the IT department and it allows us to be proactive instead of reactive.
  • Provides SNMP and WMI probe data.
  • Alerts us in advance of issues.
  • Allows us to customize notifications for different groups of individuals in the district.
  • Setting up probes in bulk can be difficult, so it can take a long time to get the system set up correctly to start.
  • Sometimes the probes can be sensitive and report false positives.
  • Interface can be a little clunky and non intuitive at times.
I think overall it's a great product that does what it's designed to do, which is allow you to be proactive with your environment. It's perfect for us where we're trying to monitor server activity with WMI probes and SNMP probes. If you want to do a of data flow analysis, I think Intermapper is a little clunk y for that.
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Nick Erwin profile photo
Score 9 out of 10
Vetted Review
Verified User
Review Source
We currently use InterMapper to monitor Layer 2 and Layer 3 devices. We also InterMapper to grab SFlows and NetFlows to put together graphs and statistics. We are able to monitor the devices and flows in real-time. The Help desk, server team and network team use the monitoring, alerting and statistics to quickly address and resolve any issues across the WAN.
  • The maps are excellent visual representations of the network. I find the maps easier to create and manage, than in Orion Network Atlas (SolarWinds).
  • The live maps are great for managing a large WAN.
  • Great for monitoring utilization and device status.
  • I would love to see more graphs and reports comparable to SolarWinds.
Excellent for verifying a device status at a remote location at a glance. Excellent monitoring of interface utilization. A great way to find a device in the chart that may be using up a lot of bandwidth.
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Feature Scorecard Summary

Automated network device discovery (5)
6.7
Network monitoring (8)
9.8
Baseline threshold calculation (5)
8.0
Alerts (8)
9.7
Network capacity planning (3)
6.9
Packet capture analysis (3)
7.5
Network mapping (7)
9.1
Wireless infrastructure monitoring (5)
6.0
Hardware health monitoring (7)
9.5

About Intermapper

Intermapper is a network mapping and monitoring software that is designed to help IT and network administrators stay ahead of network outages. With Intermapper, users can monitor all of their physical and virtual equipment with an IP address. From traditional routers and switches to wireless devices, and virtual servers, Intermapper uses SNMP, TCP, HTTP, and other common network protocols to bring back performance data about an organization’s critical equipment.

According to the vendor, key features and business benefits include:

IP-based monitoring
Visual network mapping
Free monitoring probes
Bandwidth monitoring and flows analysis
Real-time performance alerts

This solution includes cross-platform functionality and runs on Mac, Linux, and Windows. Subscription, device-based, and unlimited monitoring plans are available. The vendor offers a free 30-day trial that includes the ability to monitor up to 500 devices.

Intermapper Features

Network Performance Monitoring Features
Has featureAutomated network device discovery
Has featureNetwork monitoring
Has featureBaseline threshold calculation
Has featureAlerts
Has featureNetwork capacity planning
Has featurePacket capture analysis
Has featureNetwork mapping
Does not have featureCustomizable reports
Has featureWireless infrastructure monitoring
Has featureHardware health monitoring
Additional Features
Has featureRemote network monitoring
Has featureBandwidth monitoring
Has featureFlows data analysis

Intermapper Screenshots

Intermapper Integrations

Intermapper Competitors

Pricing

Has featureFree Trial Available?Yes
Has featureFree or Freemium Version Available?Yes
Has featurePremium Consulting/Integration Services Available?Yes
Entry-level set up fee?Optional

Intermapper pricing is based on how many devices you want to monitor. Intermapper is free for 10 devices or less. We offer subscription pricing starting at $303 for 25 devices. Device-based pricing starts at $765 for 25 devices. The best way to get an accurate price is to request a quote for your specific needs: https://www.helpsystems.com/cta/request-intermapper-quote

Intermapper Support Options

 Free VersionPaid Version
Forum/Community
FAQ/Knowledgebase
Video Tutorials / Webinar
Phone
Live Chat
Email

Intermapper Technical Details

Deployment Types:On-premise
Operating Systems: Windows, Linux, Mac
Mobile Application:No
Supported Countries:Globally