- The best thing about Intermapper is that it is map-based. You start by building your map, which is done completely automatically. I've used many different monitoring software packages, Solarwinds, Nagios, OpManager, and it is a royal PITA to create live maps with those.
- Another great feature is that it shows you, visually, the bandwidth utilization of your network by using "ants" and color codes. Incredibly useful.
- Alarms are very easy to setup, again much easier than the packages mentioned above.
- Room for improvement would be better "shortcuts", they have some great setup shortcuts in some sections, but none at all in others, for some reason.
- Intermapper does not print out very well. What would be awesome is if you could export the map in Visio format.
- Cleaning up after map discovery can be tedious. For example when it finds a switch, it maps out every individual switch port. It can be time consuming to getting the map just as you want it. Good news, you only have to do this once.
- Intermapper is easy to install and get working quickly.
- It gives us a real time look at our network across the board.
- We can be alerted immediately if a site is having issues.
- I don't have many complaints with Intermapper. It's a pretty simple tool for what we use it for, and it has worked well for us.
It primarily acts as a notification system if a service or system goes down. As a largely 24/7 operation, without an actual Ops desk, this needs to be automated notifications when things go down, so I, or my backup, can get things back up.
- Provides some out of the box Apple centric probes.
- Provides a relatively user friendly GUI
- Missing the ability, still, after years of asking, for dynamic probe names in a map. I should be able to look at a map, and see "system is down for X minutes" without clicking on the device to get it's status.
- Free option for an offsite monitor to let you know if your main monitoring system is down. There used to be a 5-for-free license, but that doesn't seem to exist anymore.
- Monitors devices via SNMP.
- Allows logging into devices via helper apps, making management very easy.
- You can monitor Microsoft Windows Services with Intermapper.
- You can set up alerting for when devices are down. The alerting can be an e-mail or text, or an audible alarm.
- Does trending or charting of network links so you can see network utilization over time.
- Sometimes when you set up connectivity between devices, the links will disappear or change.
- Sometimes the display gets wonky.
- Sometimes charts seem to disappear.
- Provides SNMP and WMI probe data.
- Alerts us in advance of issues.
- Allows us to customize notifications for different groups of individuals in the district.
- Setting up probes in bulk can be difficult, so it can take a long time to get the system set up correctly to start.
- Sometimes the probes can be sensitive and report false positives.
- Interface can be a little clunky and non intuitive at times.
- The maps are excellent visual representations of the network. I find the maps easier to create and manage, than in Orion Network Atlas (SolarWinds).
- The live maps are great for managing a large WAN.
- Great for monitoring utilization and device status.
- I would love to see more graphs and reports comparable to SolarWinds.
Intermapper Scorecard Summary
Feature Scorecard Summary
Intermapper pricing is based on how many devices you want to monitor. Intermapper is free for 10 devices or less. We offer subscription pricing starting at $303 for 25 devices. Device-based pricing starts at $765 for 25 devices. The best way to get an accurate price is to request a quote for your specific needs: https://www.helpsystems.com/cta/request-intermapper-quote
Intermapper Support Options
|Free Version||Paid Version|
|Video Tutorials / Webinar|
Intermapper Technical Details
|Operating Systems:||Windows, Linux, Mac|