Item: Netchex
Rating: 9
Author: SYLVIA HUNT

Use Cases and Deployment Scope

PAYROLL, TIMECLOCK, COMPANY MESSAGES, AND USE SEVERAL OF THEIR SERVICES

Pros and Cons

IMPLEMENTATION WAS STRONG AND HANDLED WELL - BY NICOLE L.
THE DEMO AND THE PRODUCTS OFFER WERE WHAT GOT ME WANTING TO SWITCH FROM PAYCHEX
THE CUSTOMER SERVICE HAS BEEN GOOD

SOME CUST SVC REPS MAY NEED ADDITIONAL TRAINING ON WORK AROUNDS
WOULD PREFER TO CHAT WITH SOMEONE, SOMETIMES WORDS IN TEXT COULD BE MISINTERPRETED. ALSO SPEAKING TO SOMEONE IS ALWAYS A POSITIVE
NOT REALLY ANYTHING ELSE BUT HAVE BEEN USING THEM 3 MONTHS SO NOT LONG INTO IT.....VERY EASY SYSTEM AND LOVE I CAN DO A NEGATIVE INSTEAD OF HAVING TO CALL AND ASK THEM TO DO IT ON THEIR END.

Return on Investment

SAVING MONEY
ONE PLACE TO GO FOR EVERYTHING PAYROLL/HR RELATED

Alternatives Considered

Paychex Flex and CDK Drive

THE COST, THE EASE OF USING THE SYSTEM, THE TIME TO DO PAYROLL

I LOVE THE EASE OF THE TIMECLOCK AND PULLING INTO PAYROLL. PREVIOUSLY I HAD TIME CLOCK ON MY DMS AND PAYROLL THROUGH PAYCHEX. IT DIDNT INTEGRATE SO I HAD TO KEY IN EVERY SINGLE TIMESHEET....THIS IS SO MUCH EASIER.

ONLY THING I DONT LIKE IS ONCE YOU START PAYROLL IF SOMEONE TIME HAS TO BE FIXED YOU HAVE TO DELETE AND START OVER. THE ONLY PROBLEM I HAVE HAD WHICH IS NOT A BIG PROBLEM.

CONSIDERING NETCHEX - PLEASE READ

Overall Satisfaction with Netchex

Use Cases and Deployment Scope

Pros and Cons

Return on Investment

Alternatives Considered

Key Insights

Do you think Netchex delivers good value for the price?

Are you happy with Netchex's feature set?

Did Netchex live up to sales and marketing promises?

Did implementation of Netchex go as expected?

Would you buy Netchex again?

Likelihood to Recommend

Netchex Feature Ratings